Nancy Valdez
Smyrna,De
Summary
Dynamic and results-driven professional with extensive experience in restaurant management at Chipotle Mexican Grill. Bilingual in English and Spanish, I excel in customer service and team collaboration, consistently achieving top performance. Proven ability to train and develop staff while ensuring operational excellence and safety standards are met.
Overview
15
15
years of professional experience
Work History
Associated/Orderfiller Trainer/Assisting Manager
Walmart Distribution Center
Smyrna, Delaware
12.2022 - Current
- Trained new employees regarding warehouse procedures and standards.
- Confirmed items picked for orders by keying codes into system.
- Collaborated closely with team members to achieve production and meet deadlines.
- Maintained cleanliness of work area at all times.
- Cleaned and organized aisles, workstations, and floors to promote operational productivity.
Account Manager
Cadia health broadmeadow
Middletown, De
05.2020 - 08.2021
- Company Overview: Healthcare Service Group
- Housekeeping/cleaning
- Laundry
- Monitor employees
- Scheduling
- Handling residents' needs, priorities, and cleaning
- Delegate office duties
- Provided training and guidance to new Account Managers
Assisting Manager
Chipotle Mexican Grill
Middletown, De
12.2017 - 02.2020
- Train and promote future General managers
- Ensure store runs properly
- Strive to increase sales and decrease labor
- Delegate office duties
- Cash handling, Auditing safe, approving change orders
Quality Check Associated
Manfredi Cold Storage
Toughkenamon, PA
04.2015 - 11.2016
- Ensuring that quality orders are processed in a timely manner
- Reviewed, verified, and confirmed packing slips
- Assisted in fruit packing and distribution when needed
Service Manager
Chipotle Mexican Grill
Newark, DE
11.2011 - 04.2014
Service Manager
Chipotle Mexican Grill
West chester, PA
06.2010 - 11.2011
- Count/balance safe and register
- Monitor and maintain daily sales reports; store budget; etc
- Scheduling
- Conduct interviews, hire new employees and handle terminations
- Opening and closing procedures
- Run shift(s) and workstations when needed
- Handle customer complaints
- Ensure safety and security standards are followed by employees
- Cross-train crew members and train future kitchen and service managers
- Assist with crew member reviews
- Manage crew member breaks and shift changes
- Provide a great customer experience
Education
High School -
Kennett High School
06-2008
Technical School -
Cat Brandywine Technical School
06-2008
Skills
- Bilingual (English and Spanish)
- Restaurant management
- Dependable and reliable
- Teamwork and collaboration
- Stock organization
- Multitask
- Perform excellent work
References
- Alberto Sandoval, Erco Ceilings & interiors, General Construction, (484) 999-4565
- Mercedes Medina, North Smyrna Elementary School, Teacher Assistant, (610) 742-8230
Timeline
Associated/Orderfiller Trainer/Assisting Manager
Walmart Distribution Center
12.2022 - Current
Account Manager
Cadia health broadmeadow
05.2020 - 08.2021
Assisting Manager
Chipotle Mexican Grill
12.2017 - 02.2020
Quality Check Associated
Manfredi Cold Storage
04.2015 - 11.2016
Service Manager
Chipotle Mexican Grill
11.2011 - 04.2014
Service Manager
Chipotle Mexican Grill
06.2010 - 11.2011
High School -
Kennett High School
Technical School -
Cat Brandywine Technical School