My name is Nanci 59 years old. I came from Cuba. I’m a very hard worker and a team player.
Overview
1
year of professional experience
Work History
The Burkscompanies Inc. M Resorts
Porter
03.2023 - Current
Job overview
Enhanced customer satisfaction by efficiently transporting luggage and promptly attending to guest requests.
Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
Contributed to hotel reputation by providing exceptional customer service and addressing concerns with professionalism.
Assisted in event set-up and tear-down, ensuring timely execution and seamless transitions between events.
Supported housekeeping staff by stocking supplies, removing trash, and handling laundry tasks as needed.
Collaborated with front desk staff to accommodate special guest requests or resolve issues quickly and effectively.
Increased efficiency in daily operations by organizing storage rooms, maintaining inventory of supplies, and replenishing stock as needed.
Improved overall cleanliness standards within the property by performing routine maintenance tasks such as changing light bulbs, fixing minor repairs, or reporting larger issues to management.
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