Nancy Valencia
Denver,CO
Summary
Versatile, patient, and bilingual professional with strong experience in caregiving, client relations, and operational support. Skilled in managing structured daily routines, applying proactive conflict resolution, and maintaining strong composure under pressure. Demonstrated ability to communicate effectively in English and Spanish to build trusted relationships with diverse individuals, families, and team members. A highly adaptable and reliable professional dedicated to delivering compassionate support, fostering safe environments, and driving positive outcomes across any supportive or service-oriented role.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Babysitter
Independent Caregiver
Denver, CO
01.2024 - Current
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Assisted with homework and provided guidance on school assignments.
- Adapted activities based on children's interests and developmental stages.
- Fostered a supportive environment by remaining patient and understanding towards children's needs.
- Maintained a clean and safe environment in the home for children.
- Using problem-solving skills to anticipate potential issues before they arise.
Client Relations Specialist
Vale Vital Landscaping LLC
Denver
08.2024 - 08.2026
- Developed and maintained strong relationships with diverse clients.
- Managed client inquiries, ensuring prompt responses and high satisfaction levels.
- Guided customers through billing procedures, processed payments, and assisted with payment option setups.
- Coordinated project details between clients and landscaping teams to deliver seamless execution.
- Provided expert bilingual (English/Spanish) translation for client consultations, contract terms, and daily operations, resolving complex inquiries with accuracy and professionalism.
Education
Abraham Lincoln High School
Denver, COSkills
- Children Behavior Management & Support
- Bilingual Fluency (English/Spanish)
- High Adaptability and Composure Under Pressure
- Emotional Regulation Support
- Child Development Knowledge
- Conflict resolution
- Multitasking and organization
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Accomplishments
State Seal of Biliteracy (English & Spanish) – Recognized for verified academic fluency in reading, writing, and speaking in both languages.
Timeline
Client Relations Specialist
Vale Vital Landscaping LLC
08.2024 - 08.2026
Babysitter
Independent Caregiver
01.2024 - Current
Abraham Lincoln High School