Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nancy Vazquez

Paramount,CA

Summary

High-energy Shift Supervisor brings outstanding leadership skills and industry knowledge developed over extensive career. Polished in overseeing facility operations and delegating work to employees. Positive and upbeat professional with results-focused approach. Hardworking area supervisor with a proven track record of leadership in overseeing multiple locations. Skilled in managing teams, optimizing operations, and ensuring adherence to company standards. Strong communication, problem solving, and decision-making abilities, with a focus on driving performance for achieving objectives across assigned areas.

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Overview

8
8
years of professional experience

Work History

Supervisor of Operations

UPS
Cerritos, California
06.2020 - 06.2024
  • Oversaw daily operations of the department, and conducted regular safety audits
  • Maintained accurate records for tracking progress and performance of team members.
  • Provided training and guidance to team members on operational procedures and best practices.
  • Coordinated with other departments to ensure smooth flow of work processes and communication.
  • Developed and implemented policies and procedures for efficient workflow.
  • Trained new employee on procedures, product knowledge and safety techniques
  • Monitored employee performance, providing feedback and coaching as necessary.

Assistant Manager, Customer Service

Hot Salsa Restaurant
Paramount, California
09.2016 - 03.2020
  • Provided customer service and assistance to customers in resolving issues and concerns.
  • Assisted in the development of new processes to improve customer service efficiency.
  • Coordinated with other departments to ensure customer satisfaction.
  • Monitored customer feedback and implemented changes based on those insights.
  • Trained and supervised customer service staff on policies, procedures, and best practices.
  • Performed daily audits of customer accounts for accuracy and completeness.

Education

High School Diploma -

Paramount High School
Paramount, CA
06-2016

Skills

  • Continuous Improvement
  • Problem solving
  • Adaptability
  • Worth Ethics
  • Creativity
  • Communication
  • Leadership
  • Performance monitoring

Timeline

Supervisor of Operations

UPS
06.2020 - 06.2024

Assistant Manager, Customer Service

Hot Salsa Restaurant
09.2016 - 03.2020

High School Diploma -

Paramount High School
Nancy Vazquez