Nancy Villa
Coachella,CA
Summary
Friendly Cashier with experience working with people of diverse backgrounds. Fast learner with competencies in interpersonal communication, conflict resolution, and cash handling. Skilled at employing tried-and-true conflict de-escalation techniques to keep customers happy.
Overview
10
10
years of professional experience
Work History
Cashier/cook
Tower Marker
10.2022 - 03.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Desert discount cleaners
12.2014 - 04.2022
- Counted money in cash drawers at the start of each shift and balanced drawer at the end of each shift.
- Processed cash register transactions by inputting product costs and giving back change.
- Greeted all customers and provided prompt and friendly service.
- Solved complaints by customers and issued credits for returned merchandise.
- Maintained merchandise displays, including endcaps, floor displays, and aisles.
- Closely examined incoming articles and sorted into the appropriate lots based on the cleaning required.
- Prepared laundered items for customers by folding, wrapping and hanging them for collection.
- Loaded articles into washers or dry-cleaning machines and directed other workers to perform loading.
- Addressed concerns quickly to avoid lasting issues.
- Maintained good working relationship with co-workers and management.
Education
Ged -
Adult School
Thermal, CA07.2025
Skills
- Cash handling
- Employee training
- Restock products
- Customer service excellence
- Cashier training
- Conflict resolution
Languages
English spanish
Elementary
Timeline
Cashier/cook
Tower Marker
10.2022 - 03.2025
Cashier
Desert discount cleaners
12.2014 - 04.2022
Ged -
Adult School
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