Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nancy Villa

Coachella,CA

Summary

Professional retail worker with solid experience and readiness for this role. Adapt at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Overview

10
10
years of professional experience

Work History

Cashier/cook

Tower Marker
10.2022 - 03.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Janitor

Armtec Defense Technologies
06.2021 - 09.2021
  • Maintained cleanliness and sanitation standards across facilities, ensuring safe environments for staff and visitors.
  • Operated cleaning equipment, vacuum cleaners, to enhance operational efficiency.
  • Monitored inventory of cleaning supplies, coordinating restocking to prevent shortages and maintain workflow.
  • Organizing kitchen essentials, utensils and plates.
  • Maintained clean and comfortable environments in buildings by vacuuming, cleaning windows, and dusting.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs.
  • Maintained a positive and professional behavior while interacting with building occupants, promoting a respectful work environment.

Cashier

Desert discount cleaners
12.2014 - 05.2020
  • Counted money in cash drawers at the start of each shift and balanced drawer at the end of each shift.
  • Processed cash register transactions by inputting product costs and giving back change.
  • Greeted all customers and provided prompt and friendly service.
  • Solved complaints by customers and issued credits for returned merchandise.
  • Maintained merchandise displays, including endcaps, floor displays, and aisles.
  • Closely examined incoming articles and sorted into the appropriate lots based on the cleaning required.
  • Prepared laundered items for customers by folding, wrapping and hanging them for collection.
  • Loaded articles into washers or dry-cleaning machines and directed other workers to perform loading.
  • Addressed concerns quickly to avoid lasting issues.
  • Maintained good working relationship with co-workers and management.

Education

GED -

Adult School
07.2025

Skills

  • Cash handling
  • Employee training
  • Restock products
  • Customer service excellence
  • Cashier training
  • Conflict resolution

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Cashier/cook

Tower Marker
10.2022 - 03.2025

Janitor

Armtec Defense Technologies
06.2021 - 09.2021

Cashier

Desert discount cleaners
12.2014 - 05.2020

GED -

Adult School

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Nancy Villa