Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
AccountManager
Nancy Walsh

Nancy Walsh

Greensburg,PA

Summary

Meticulous and systematic Aviation Safety Inspector knowledgeable about conducting in-depth accident and complaint investigations to find root causes and determine claim validity. Organizes timely and efficient testing programs. Over 17 years in flight line, manufacturing and military aerospace environments.

Overview

17
17
years of professional experience

Work History

Aviation Safety Inspector (Cabin Safety) GS-13

Federal Aviation Administration
10.2016 - 02.2024
  • Provided expert guidance on risk management strategies, supporting airlines in minimizing safety hazards.
  • Realized prompt resolution to identified deficiencies by working closely with maintenance personnel on implementing corrective actions.
  • Reviewed technical documents such as aircraft manuals comprehensively, verifying accuracy and completeness according to regulatory requirements.
  • Participated in international conferences related to aviation safety, sharing knowledge with global counterparts for mutual improvement efforts.
  • Investigated aircraft accidents thoroughly, contributing to the prevention of future incidents through identification of root causes and mitigating factors.

Aviation Safety Inspector (Cabin Safety) GS-13

Federal Aviation Administration
11.2015 - 10.2016

Aviation Safety Inspector (Cabin Safety) GS-13

Federal Aviation Administration
01.2008 - 11.2015

Aviation Safety Inspector (Cabin Safety) GS-12

Federal Aviation Administration
11.2006 - 01.2008

Education

Travel Diploma - Travel And Tourism

Boyd Travel School
Pittsburgh, PA
06.1980

Bachelor Of Arts - Health And Physical Education

Virginia Tech
Blacksburg, VA
05.1979

Skills

  • Sixteen years' experience with ATOS 11 and 12 with US Airways, North American, and EOS, USA 3000 to support certificate management and risk based decision making functions of the FAA PIs and FAA CMT
  • Sixteen years' experience with SAS with American Airline, Tri State Charter, US Airways, Elite Airways, Dynamic Airways to support certificate management and risk based decision making functions of the FAA PIs and FAA CMT
  • Proven success with approving manuals with American, US Airways, Tri State Charter, US Airways, North American, EOS, Elite Airways, Dynamic Airways, and USA 3000 Inflight and Airport Customer Service and recommending any associated FAA Operations Specifications to POI for approval
  • Proven success in initiating process of ASAP Program for Flight Attendants at American, US Airways, USA 3000, and Dynamic Airways
  • Proven success with approving training manuals for American Airline, Tri State Charter, Elite Airways, US Airways, Dynamic Airways, USA 3000, Vee Neal Aviation, Bimini
  • Proven success in initiating AQP Continuing Qualifications and Initial Qualification for US Airways
  • Proven success in continuing approval and oversight of AQP for US Airways/American Airline
  • Proven success in implementing SMS Safety Management System with American/US Airways, and Dynamic Airways
  • Assisted NTSB in accident investigation by gathering and providing procedures and training data US Airways and Dynamic Airways post-accident
  • Assisted NTSB in accident investigation by interviewing flight attendants, inflight training management and passengers for the Southwest accident
  • Proven success in assisting US Airways in with FAA certificate management interfaces for emerging technologies
  • Assisted in planning, coordination, performance, evaluation and debrief for Partial Evacuation Demonstrations and Ditching Demonstrations in accordance 14 CFR 121291 air carriers and aircraft to include American Airlines Airbus A321, Airbus A330, Boeing 787 and Embraer E-190, Boeing 737 MAX; Jet Blue Airways Airbus A320 and Embraer E-190 and Dynamic Airways Boeing 767
  • Completed successfully the FAA Required Indoctrination Training Program
  • Seventeen years of hands-on experience on passenger-carrying multiengine aircraft including Boeing 737-100, 737-200, 737-400, 737-MAX, 747-200, 757, 767 and 767ER 777, 787; and MD88-90; and Saab 340A and 340B; Airbus 319,320,321 and 330
  • Expert knowledge of regulations and policies affecting cabin safety and flight attendant programs; safety and emergency procedures, training, and equipment; FAA regulatory requirements; and passenger handling practices for FAR Part 121 and 135 air carriers
  • Proven success in developing policies and procedures related to cabin safety, emergency equipment, aircraft evaluation, aircraft evacuation, passenger information cards, exit row seating, carry-on baggage and flight attendant training
  • Strong organizational, interpersonal, training, evaluation and communication skills (written and verbal)
  • Team-oriented professional continuously focused on highest levels of safety, quality and customer service
  • Proven success processing Hotlines Complaints, Occurrences; and VDRP's
  • Proven success in approval of Proving Runs with American Airlines, Tri State Charter, Dynamic Airways and Elite Airways, Vee Neal Aviation, Bimini,

Additional Information

Was. Flight Attendant for Delta Airlines with many above and beyond from passengers for great customer service. Was awarded employee of the month at Continental Airlines for excellent customer service as a Customer service agent. Also worked as a travel agent on the IBM account and in Burlington, VT.

Timeline

Aviation Safety Inspector (Cabin Safety) GS-13

Federal Aviation Administration
10.2016 - 02.2024

Aviation Safety Inspector (Cabin Safety) GS-13

Federal Aviation Administration
11.2015 - 10.2016

Aviation Safety Inspector (Cabin Safety) GS-13

Federal Aviation Administration
01.2008 - 11.2015

Aviation Safety Inspector (Cabin Safety) GS-12

Federal Aviation Administration
11.2006 - 01.2008

Travel Diploma - Travel And Tourism

Boyd Travel School

Bachelor Of Arts - Health And Physical Education

Virginia Tech
Nancy Walsh