NANCY WILBUR
Firestone,CO
Summary
Skilled Dispatcher with background in coordinating and directing vehicles, equipment, or staff according to regulations and established policies. Known for strong problem-solving capabilities, clear communication skills, and ability to stay calm under pressure. Demonstrated success in optimizing routes, managing crisis situations effectively, and improving response times. In previous roles have enhanced operational efficiency significantly while maintaining high standards of safety.
Overview
8
8
years of professional experience
Work History
CNG Dispatcher
Liberty Oilfield Services
Henderson, CO
08.2024 - Current
- Assigned drivers to appropriate routes based on customer needs.
- Tracked vehicles using GPS technology and provided real-time status updates as needed.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
SALES TEAMMATE
Buckle
Loveland, CO
04.2024 - Current
- Valuable contributor to a retail team by driving sales, building relationships, merchandising, and performing operation tasks
- Consistently hitting sales goals and maintaining a high level of satisfaction with every guest.
LIFE INSURANCE AGENT
Family First Life
Wichita, KS
07.2021 - 08.2022
- Protected over 100 families with their insurance needs
- Built strong relationships with the families covered, turning into referrals that built the business.
BILLING SPECIALIST
Via Christi Health System
Wichita, KS
01.2021 - 07.2021
- Liaised with patients, insurance companies, and billing office personnel to effectively create and obtain payments and update system information.
SALES REPRESENTATIVE
Rusty Eck Ford
01.2020 - 12.2020
- Maximized sales by being an empathetic listener and making every sale all about the customer
- Maintain follow-ups with clients to create long term relationships and build a strong foundation of customer service skills.
PERSONAL BANKER
Intrust Bank
01.2017 - 01.2020
- Assisted customers in their day to day financial transactions including, deposits, check cashing, opening and closing accounts, credit card accounts, fraud, and security.
Education
HS DIPLOMA -
Belle Plaine High School
HEALTH & SICKNESS LIFE -
Kansas Insurance Department
IT SUPPORT FUNDAMENTALS -
Coursera
Skills
- Microsoft Office
- Sales
- Customer Support
- Technical Support
- Customer Service
- Billing
- Computer Literacy
- Dispatch Coordination
- Data Entry
References
References available upon request.
Timeline
CNG Dispatcher
Liberty Oilfield Services
08.2024 - Current
SALES TEAMMATE
Buckle
04.2024 - Current
LIFE INSURANCE AGENT
Family First Life
07.2021 - 08.2022
BILLING SPECIALIST
Via Christi Health System
01.2021 - 07.2021
SALES REPRESENTATIVE
Rusty Eck Ford
01.2020 - 12.2020
PERSONAL BANKER
Intrust Bank
01.2017 - 01.2020
HS DIPLOMA -
Belle Plaine High School
HEALTH & SICKNESS LIFE -
Kansas Insurance Department
IT SUPPORT FUNDAMENTALS -
Coursera
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