Nancy Wiles
FORNEY,TX
Summary
Vigilant Security Officer experienced in surveillance, risk assessment, and emergency response coordination. Achieved high productivity and effective problem-solving in critical situations through strong communication, teamwork, and adaptability. Focused on maintaining safety and security with integrity and professionalism while consistently meeting organizational needs.
Overview
1
1
year of post-secondary education
26
26
years of professional experience
Work History
Security Officer
Securitas Security Services
Louisville, Kentucky
04.2021 - 05.2024
- Monitored entrances, exits, and visitor access at Securitas client sites.
- Patrolled assigned areas and reported suspicious activity to supervisors.
- Checked badges, IDs, and deliveries against site access procedures.
- Responded to alarms and emergency calls following Securitas post orders.
- Completed incident reports and daily logs with clear security details.
- Inspected doors, gates, and equipment for safety and unauthorized access.
Corrections Officer
Central State Hospital
Louisville
05.2008 - 05.2009
- Patrolled housing units, corridors, and restricted grounds for safety concerns.
- Enforced facility rules, search procedures, and inmate behavior expectations.
- Inspected cells, doors, and common areas for contraband and hazards.
- Monitored inmate movement across Central State Hospital security areas.
- Responded to disturbances using approved restraint and de-escalation methods.
- Documented incidents, observations, and shift logs for Central State Hospital records.
Correctional Officer
Kentucky State Reformatory
Louisville, KY
05.1998 - 05.2007
- Enforced facility rules and corrected inmate behavior during daily operations.
- Conducted security checks on cells, doors, locks, and perimeter areas.
- Monitored inmate movement across Kentucky State Reformatory housing units.
- Searched inmates, visitors, and property for contraband.
- Documented incidents, inmate activity, and shift observations in reports.
Police Dispatcher
Jefferson county police department
Louisville
05.2000 - 05.2001
- Dispatched patrol units using radio and CAD systems
- Prioritized calls based on public safety needs and incident severity
- Answered emergency and non-emergency calls for Jefferson County Police Department dispatch center
Education
Paralegal - Paralegal Studies
University of Alaska Anchorage
Anchorage, AK 08.1982 - 05.1983
East Anchorage High School
Anchorage, AKSome College (No Degree) - Criminal Justice
University of Alaska Anchorage
Anchorage, AKSkills
- Surveillance
- Radio dispatch
- Attention to detail
- Decision making
- Conflict de-escalation
- Effective communication
Timeline
Security Officer
Securitas Security Services
04.2021 - 05.2024
Corrections Officer
Central State Hospital
05.2008 - 05.2009
Police Dispatcher
Jefferson county police department
05.2000 - 05.2001
Correctional Officer
Kentucky State Reformatory
05.1998 - 05.2007
Paralegal - Paralegal Studies
University of Alaska Anchorage
08.1982 - 05.1983
East Anchorage High School
Some College (No Degree) - Criminal Justice
University of Alaska Anchorage