Nancy Che Xiong
Fresno,CA
Summary
To seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Substitute Teacher, K-12
Fresno Unified School District
01.2023 - Current
- Studied changing regional curriculums to maintain knowledge of lesson plans for short- and long-term substitute positions.
- Leveraged classroom discussion strategies to engage students, promote topics and boost learning opportunities.
- Implemented outlined grading and assessment techniques to document growth, development and knowledge advancements during teacher absence.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Manager of Accounts and Finance
Malee's Kitchen
01.2020 - 01.2023
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Maintained cash drawer of $2000 or more per shift.
- Supervised and performed human resource management functions for 12 subordinates.
- Answered customers' questions, recommended items, and recorded order information.
- Processed payroll for employees and reported payroll taxes for organization.
- Analyzed monthly balance sheets, income statements and cash flow information and wrote up reports.
- Processed vendor payments, invoices and account statements.
Mentor
Hand In Hand Mentoring
08.2020 - 05.2021
- Provided guidance and recommended coping mechanisms for youth dealing with difficult issues via both classroom and individual instruction
- Empowered students through counseling and skill-building exercises.
- Identified cases of domestic abuse or other family problems and encouraged students or parents to seek additional assistance from mental health professionals.
- Collaborated with over 20 parents, school faculty and social workers to address problems and grow student success.
Personal Care Assistant
GIS Health Care
09.2018 - 06.2020
- Built strong relationships with clients to deliver emotional support and companionship.
- Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
- Scheduled and accompanied clients to medical appointments
- Documented residents' mental status, sleep, and eating patterns in medical record books
Youth Leader
Summer Youth Training Academy
07.2015 - 08.2016
- Coached, instructed and supervised participating youths through collaborative efforts with like-minded, creative and poised team members.
- Implemented group activity plan according to state licensing and organization guidelines.
- Built and maintained relationships with potential ministry donors and developed strategies to increase donations.
- Became strong advocate for mental health reform.
Education
Masters Of Science - Marriage, Family, And Child Counseling
California State University, Fresno
Fresno, CA 05.2025
Bachelor of Arts - Psychology
California State University Fresno
Fresno, CA05.2022
Associate of Arts - Psychology
Fresno City College
Fresno05.2020
Skills
- Money handling abilities
- Recordkeeping strengths
- Behavior Management
- Flexible & Adaptable
- Interpersonal Skills
- Outreaching for Community Resources
- Safe Serving Knowledge
- Budgeting and Variance Analysis
Languages
Hmong
Native or Bilingual
Certification
- CPR and First Aid Trained and Certified
- SafeServ Food and Alcohol Certified
Timeline
Substitute Teacher, K-12
Fresno Unified School District
01.2023 - Current
Mentor
Hand In Hand Mentoring
08.2020 - 05.2021
Manager of Accounts and Finance
Malee's Kitchen
01.2020 - 01.2023
Personal Care Assistant
GIS Health Care
09.2018 - 06.2020
Youth Leader
Summer Youth Training Academy
07.2015 - 08.2016
Masters Of Science - Marriage, Family, And Child Counseling
California State University, Fresno
Bachelor of Arts - Psychology
California State University Fresno
Associate of Arts - Psychology
Fresno City College
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