Summary
Overview
Work History
Education
Skills
Timeline
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Nancy Yakonda

Las Vegas,NV

Summary

My previous experience will allow me to work effectively and efficiently within your company. I am a hard worker and always looking for a new challenge. I work perfectly in a fast paced environment and will be looking to hopefully expand my position within your company.

Overview

17
17
years of professional experience

Work History

Kebab House (Customer Service)

Stee Oraha
San Diego, California
02.2018 - 02.2024
  • Collaborated with team to deliver timely service of items.
  • Followed specific methods for food preparation and proper portioning.
  • Set up work stations prior to opening to minimize prep time.
  • Checked the quality of raw and cooked foods to ensure that standards were met.
  • Used grills, deep fryers and griddles to cook food.
  • Prepared multiple orders at once for speedy service.

Sky Towing (Dispatcher)

David Shabaz
Escondido
03.2014 - 02.2018
  • Answered customer requests with information about product availability, shipping information and status updates.
  • Analyzed operational data to identify trends and areas for improvement.
  • Updated records of driver locations, delays, and cancellations.
  • Documented services performed, operations information, and dispatch details in system.
  • Monitored dispatch board and adjusted call priorities regularly based on caller needs.
  • Mentored junior team members and managed employee relationships.
  • Monitored changes in delivery schedule and communicated changes to customers.
  • Worked closely with transportation supervisor to dispatch and assign loads.

McDonalds

Mark Rynold
Sydney Australia
03.2007 - 04.2011
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Identified needs of customers promptly and efficiently.
  • Dropped off food and drink orders for customer pickup.
  • Executed proper techniques when preparing menu item ingredients.
  • Rotated stock items and ingredients to maintain freshness.
  • Scheduled equipment use and activities based on daily menus and manager directions.
  • Sanitized workstation at end of shift to prevent foodborne illnesses.

Education

High School Diploma -

Bonnyrigg High School
Sydney Australia
12-2010

Skills

  • Customer service and satisfaction
  • Proficient customer service
  • Efficiency
  • Working under pressure
  • Working in a fast paced environement
  • Fast Learner

Timeline

Kebab House (Customer Service)

Stee Oraha
02.2018 - 02.2024

Sky Towing (Dispatcher)

David Shabaz
03.2014 - 02.2018

McDonalds

Mark Rynold
03.2007 - 04.2011

High School Diploma -

Bonnyrigg High School

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Nancy Yakonda