Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Hi, I’m

Nancy Zarour

Rancho Cucamonga,CA

Summary

Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Dedicated to providing every patient with top-notch service and support through high-quality care and efficient management of unit documentation. Collaborative and team-oriented with healthcare staff to effectively contribute to patient needs. Detail-oriented and methodical in tracking changing conditions, collecting biological samples and ambulating patients.

Overview

7
years of professional experience
4
years of post-secondary education
1
Certification
3
Languages

Work History

WIENERSCHNITZEL
MONTICLAIR, CA

Cashier
06.2015 - 12.2017

Job overview

  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Addressed customer needs and made product recommendations to increase sales.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.

Cedar Chiropractic Clinic
Ontario , CA

Patient Care Assistant
11.2022 - 11.2022

Job overview

Total Care Urgent Care
Eastvale , CA

Patient Care Nurse Assistant
10.2022 - 10.2022

Job overview

  • Attended in-service programs to complete ongoing and annual organizational and departmental requirements to promote highest standard of customer relations principles for patients, visitors and fellow staff members.
  • Maintained knowledge and skills necessary to meet developmental needs of patients and recognized need for continuing development.
  • Maximized patient safety, employed interventions and interacted with patient to increase engagement and redirect behavior.
  • Transported patients between rooms and appointments or testing locations.

McDonald's Restaurant
Rancho Cucamonga, CA

Cashier
08.2016 - 09.2022

Job overview

  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Los Osos High School
Rancho Cucamonga, CA

High School Diploma
08.2015 - 05.2018

University Overview

Platt College
Ontario, CA

Associate of Science from Medical Administration Specialist
06.2021 - 09.2022

University Overview

Skills

    Healthcare operations

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Accomplishments

Accomplishments
  • Reduced complaints by 10% per quarter.
  • Increased departmental transparency and opened up communication channels to improve team collaboration.
  • Improved departmental collaboration by opening up communication channels and increasing transparency.

Certification

First Aid/CPR Certified

Timeline

Patient Care Assistant
Cedar Chiropractic Clinic
11.2022 - 11.2022
Patient Care Nurse Assistant
Total Care Urgent Care
10.2022 - 10.2022
Platt College
Associate of Science from Medical Administration Specialist
06.2021 - 09.2022
Cashier
McDonald's Restaurant
08.2016 - 09.2022
Los Osos High School
High School Diploma
08.2015 - 05.2018
Cashier
WIENERSCHNITZEL
06.2015 - 12.2017

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Nancy Zarour