Nancy Estefani Reyes Pérez

Manage all calls, emails, correspondence, and faxes, both incoming and outgoing, in addition to taking care of the general agenda. Interact with customers and answer queries. Archive, organize, save, and review all types of documents. Payroll and bring construction material.

Supervised waitstaff to ensure quality customer service and satisfaction. Provided training and guidance to new staff members on food safety, customer service, and restaurant policies. Resolved customer complaints in a timely manner with professionalism.

Answered incoming calls promptly, providing accurate information about products and services. Demonstrated strong problem solving skills when handling customer complaints or inquiries.