Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nancy Lawrentz

Yorkville,IL

Summary

Devoted to helping patients living with mental illnesses adapt to hospital environments. Provide physical, mental and emotional support to meet individual patient needs. Compassionate and dedicated with observant nature and excellent time management abilities.

Overview

22
22
years of professional experience

Work History

Behavioral Health Technician

Ascension
Aurora, IL
05.2022 - 09.2022
  • Documented behavioral incidents to keep accurate records.
  • Established and maintained professional working relationships with clients, staff and public.
  • Planned and implemented safe interventions consistent with treatment goals.
  • Completed daily client rounds and tracked client movements.
  • Performed searches of resident belongings prior to admissions and throughout stays.
  • Identified and addressed individual mental health challenges to support patients.

DSP-Part Time Sub

Association For Individual Development
Aurora, IL
08.2017 - 04.2022
  • Documented client progress in charts and logbooks.
  • Transported clients to doctor's appointments and other related errands.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Assisted patients with bladder and bowel needs by helping to restroom.
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
  • Planned and prepared nutritious meals and snacks to meet special client diets such as diabetic, low sodium and high protein.

Telemarketing Sales Representative

Nicor Home Solutions
Geneva, IL
02.2001 - 10.2010
  • Performed clerical and administrative duties like taking messages and transferring calls.
  • Proficient at computer dialing and computer software.
  • Handled inbound telephone calls from interested customers.

Education

Bachelor of Science - Social Work

Aurora University
Aurora, Illinois
05.2022

Human Services

Waubonsee Community College
Sugar Grove, IL
05.2017

Skills

  • Behavior redirection
  • Compassionate client care
  • Client safety and first aid
  • Client documentation
  • Community activities
  • Transportation
  • Active listening
  • Client satisfaction
  • Wound care

Timeline

Behavioral Health Technician

Ascension
05.2022 - 09.2022

DSP-Part Time Sub

Association For Individual Development
08.2017 - 04.2022

Telemarketing Sales Representative

Nicor Home Solutions
02.2001 - 10.2010

Bachelor of Science - Social Work

Aurora University

Human Services

Waubonsee Community College

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Nancy Lawrentz