Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Personal Details
Languages
Timeline
Generic

Rahul Nandani

Newcastle

Summary

Dynamic Technical Program Manager with a proven track record at Amazon, excelling in project management and agile methodologies. Recognized for enhancing operational efficiency and leading cross-functional teams. Skilled in technical roles and AWS services, I drive impactful program implementations while fostering collaboration and stakeholder engagement to achieve organizational goals.

My current work involves managing a team that handles seller data and their inventory management. Improved the seller experience by understanding their pain points and collaborating with tech teams to develop a seller-focused UI for their inventory management.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Technical Program Manager

Amazon
Seattle
10.2022 - Current
  • Leveraged extensive experience in Amazon Retail Fraud domain to enhance operational efficiency.
  • Developed WCF generic criteria response architecture, accelerating development using WCF and OOP concepts.
  • Created automation tool for build process of configuration files across various environments.
  • Implemented Dependency Injection and Factory pattern, simplifying development processes.
  • Received Boeing Pride Award for outstanding performance and dedication.
  • Awarded SPOT Award for effective troubleshooting and resolution of major production issues.
  • Utilized analytical skills to execute technical and operational plans from inception to completion.
  • Facilitated daily scrums, sprint planning, reviews, retrospectives, and demos to drive Agile projects.
  • Led cross-functional teams to drive project timelines and deliverables.
  • Developed program roadmaps aligning with organizational goals and customer needs.
  • Facilitated stakeholder meetings to gather requirements and provide updates.
  • Managed risks and issues, implementing mitigation strategies proactively.
  • Analyzed project performance data to identify areas for improvement.
  • Prepared reports on project performance metrics and presented them at executive level meetings.
  • Developed and maintained project plans, timelines and roadmaps for multiple projects.
  • Conducted regular reviews with stakeholders to ensure that all deliverables are meeting expectations.
  • Implemented best practices related to Agile methodology such as sprints, standups, resulting in improved efficiencies.

SDM

Amazon - India
04.2021 - 10.2022
  • Managed growth and development of team of SDEs to enhance productivity.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Oversaw multiple projects with moderate to high complexity, ensuring timely delivery.
  • Kept team motivated by connecting tasks to larger organizational goals.
  • Collaborated with SDEs and TPM to derive realistic estimates, fostering positive work culture.
  • Organized casual sessions during WFH to strengthen team trust and relationships.
  • Managed cross-functional teams to ensure project alignment and collaboration.
  • Developed software development processes to enhance team workflow efficiency.
  • Implemented best practices in coding standards and software design principles.
  • Conducted performance reviews to assess team contributions and areas for improvement.
  • Directed planning for each sprint as well as post-sprint reviews and retrospectives.
  • Worked closely with development team members to identify and remove software bugs.
  • Conducted regular meetings with team members to review progress towards goals.

Software Development Engineer

Amazon - USA
10.2015 - 04.2021
  • Actively involved in designing new system and functionality to improve the customer experience and reduce the bad debt impact for Amazon.
  • Development and train the new team member to ramp up quickly
  • Lead the team of 15 and also helped multiple team team members to run scrum smoothly.
  • Document project plan and communicate with multiple stake holders
  • Regular sync up with product and business team for backlog gromming and new ideas that can help improve customer experience and business together.
  • Lead Technical for Amazon order processing in multiple system.
  • Handled multiple customer escalation ticket as part of Operation Excellence
  • Automated the multiple process which takes time from SDE during oncall weeks.
  • Amazon Retail Fraud / AWS

Scrum master

Tata Consultancy Services
12.2009 - 10.2015
  • Software Development Engineer II / SDM
  • Java/DotNet Core/ASP.Net/C# Developer
  • Unix Shell Scripting
  • Certified code reviewer by Amazon
  • Microsoft .Net Framework – Application Development Foundation
  • Brain Bench Certified in ASP.NET and SQL.

Developer

Ditech - USA
03.2015 - 09.2015
  • Design and develop the code as per the requirement documents provided by the business analysts team.
  • Complete unit testing and integration testing with team to deploy clean code to QA environment.
  • Help with peer review of the code developed by colleagues and provide suggestions and comments if any.
  • Support QA and PROD environment for any defect and bug fix analysis and development.
  • Pricing Loan

Developer

Morgan Stanley - India ( Offshore )
10.2012 - 03.2015
  • Technical Lead and POC for external team and customer.
  • Automatation the process of moving asset from one stage to another by creating background service ,MSMQ and database.
  • Design and develop drag and drop functionality for attaching document in asset life cycle.
  • Created Dashboard for the higher management and customer of application to see how asset is performing.
  • Training session for fast ramping up new team members.
  • PRISM

Developer

Boeing – India ( Offshore )
12.2009 - 10.2012
  • Design and devloped system to allow user to log any type of Incident occurred.
  • Automatation in email process to notify user about the incident.
  • Allows user to print the Parking pass in PDF format.
  • Notify the user when someone is looking for their route in the TRAMS system
  • Prioritize the Parking pass as per years of experience of the Boeing Employee in organization.

Education

B.E. -

Nagpur University

Skills

Project management and agile methodologies

  • Risk management and stakeholder engagement
  • Data analysis and software development
  • Cross-functional collaboration and team leadership
  • Performance metrics and process improvement
  • Technical documentation and time management
  • Requirements analysis and customer focus
  • Program implementation
  • Feedback loop development
  • Software development lifecycle: NET, Web Services, WCF, ASPNET Web API
  • Familiarity with libraries: jQuery, Bootstrap
  • Database management: Oracle, MS SQL Server
  • Cloud computing: AWS
  • Streaming technologies: Apache Flink, Kafka
  • Development tools: Visual Studio, Perforce, VSS, SVN, SQL Server 2005/2008, Microsoft Visio, Microsoft Excel, IIS 7
  • Programming languages: C#, Java, JavaScript, HTML5, AngularJS

Certification

  • Certified code reviewer by Amazon
  • Microsoft .Net Framework – Application Development Foundation
  • Brain Bench Certified in ASP.NET and SQL.

Accomplishments

  • 15+ years of experience in IT industry working in Manufacturing , Investment Banking and Retail domain ( Buyer and seller )
  • 2+ years of experience in Technical Program Manager.
  • 5+ years of experience of leading team and delivering the projects.
  • Highly experienced in Service based architecture.
  • Highly experience in Agile (Scrum) Methodology.
  • Extensive experience in Amazon Retail Fraud domain.
  • Analytical and problem solving skills and ability to follow through with projects from inception to completion
  • Experience in creating and implementing technical , operation plans and strategies for effective completion for project.
  • Experience in interacting with Project stake holders to understand functional as well as technical requirements and documenting, publishing to the team.
  • Experience in handling multiple large initiatives projects without any issue of context switching.
  • Running daily scrums meeting , sprint planning , sprint review ,sprint retrospective and sprint demo
  • Work with product owner on artifacts such as product backlog , sprint backlog , sprint burndown.
  • Created WCF generic criteria response architecture to make development faster and easier using WCF and Oops concept.
  • Created tool to automate the build process of configuration file for different Environment.
  • Implemented Combination of Dependency Injection and Factory pattern to make development simpler and helpful.
  • Received Boeing Pride Award for the star Performance.
  • Awarded SPOT Award for troubleshooting and resolving major production issues.

Personal Details

  • Date of Birth: Sep 05, 1987
  • Current Address: 6940 132nd PL SE, Apt 210, Newcastle, WA 98059, USA

Languages

English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Elementary

Timeline

Technical Program Manager

Amazon
10.2022 - Current

SDM

Amazon - India
04.2021 - 10.2022

Software Development Engineer

Amazon - USA
10.2015 - 04.2021

Developer

Ditech - USA
03.2015 - 09.2015

Developer

Morgan Stanley - India ( Offshore )
10.2012 - 03.2015

Scrum master

Tata Consultancy Services
12.2009 - 10.2015

Developer

Boeing – India ( Offshore )
12.2009 - 10.2012

B.E. -

Nagpur University
Rahul Nandani