Nandhini Raja,|CSPO|CSM

Product Description :

Phase 1 : Data Insights

The product developed is for retail e commerce business which had data marts such as sales data, logistics, marketing, inventory management, customers feedback, market research analysis. Each data marts
have various KPI. The application allows stakeholders to
visualize their KPI in form of meaningful insights to understand their business, identify trends, optimize operations and improve business. Product provide customer feedback and predictive analysis. All the insights was onboarded to the webpage.This
software help business to analyze data
and improve business

Phase 2 : Chatbot Assistance

Chatbot Assistance was created for digital retail product. The product was developed in AI NLP using python. chatbot help retail customers to provide solutions for their queries. Both manual dataset (generic queries) and business dataset(order,product and customer) was given as input in recommendation engine.Constant training and validation made to achieve the accuracy.

Roles and Responsibilities:

• Developed product roadmaps to help guide the development of new products.
• Collaborated with stakeholders to define product requirements and user stories.
• Managed product backlog and ensured that product development efforts were aligned with business objectives
• Created processes and procedures that ensure high quality products are delivered on time.
• Participated in design reviews to ensure usability standards are being met throughout the product development cycle.
• Worked closely with engineering teams to ensure feature specifications are understood and implemented correctly.
• Identified product gaps and generated innovative ideas to expand market share, improve customer experience and drive growth.
• Identified customer needs through user interviews, surveys, focus groups, and other feedback mechanisms.
• Conducted market research and competitive analysis for existing and potential products.

• Designed, developed, and implemented BI solutions for various business units, including sales, marketing, finance, and operations
• Created data models, reports, dashboards, and other BI artifacts that provided valuable insights into business data
• Conducted training sessions for business users on MicroStrategy tools and applications
• Provided technical support to users and resolved BI-related issues
• Collaborated with cross-functional teams to ensure BI solutions were aligned with business objectives

• Worked on dashboard creation from multiple data source like mongo DB, HIVE, Snowflake and SQL Server and Oracle.
• Worked on MSTR Administration and Enterprise Manager.
• Worked on object manager to migrate objects across environment.
• On boarded all the reports and dashboards to Citibank in-built tool
• Worked on features such as file bursting to dynamic subscription, Transaction Service, Query Reports, Interactive Widgets, Interactivity between dashboards.
• Worked on test case creation and unit testing for Formatting and Standards, Data Validation and report performance.