Nandi Brown
Cleveland,OH
Summary
Motivated and personable professional with over 5 years of customer service experience and an Associate’s Degree in Business Administration. Known for strong interpersonal skills, professionalism, and the ability to build rapport quickly. Skilled in data entry, administrative support, and basic accounting functions. Eager to bring a positive attitude and organizational strength to an entry-level business role.
Overview
5
5
years of professional experience
Work History
Accounting Data Entry Specialist
Javitch Block
07.2025 - Current
- Researching case numbers to locate our internal file number and applying it to the checks
- Posting of Direct Payments received from clients via various methods
- Updating spreadsheets with the daily funds that arrived in office and the daily funds that were posted
- Reviewing refund checks and sending them out to consumers
- Scanning, Copying and Redacting various documents
- Various other clerical tasks
Instacart Delivery Driver
Instacart
04.2020 - 07.2025
- Provided excellent customer service while shopping for and delivering groceries to clients
- Saved customers time by efficiently locating items and ensuring accurate substitutions when necessary
- Communicated effectively with customers regarding order updates, delivery times, and special requests
- Consistently maintained high ratings for professionalism, timeliness, and customer satisfaction
Staff Accountant
Henton & Associates
01.2025 - 04.2025
- Entered client financial and personal information into UltraTax software to accurately calculate tax returns
- Prepared tax documentation, ensuring proper application of deductions, credits, and penalties
- Maintained confidentiality and accuracy while handling sensitive financial data
- Supported senior accountants during peak tax season with data entry and organizational tasks
CVS Store Associate
CVS
11.2021 - 09.2023
- Engaged with customers in a friendly, enthusiastic manner to promote products and provide assistance
- Delivered excellent customer service by answering questions and resolving issues quickly
- Operated the cash register, processed payments, and handled returns efficiently
- Maintained store cleanliness and organized product displays to enhance the shopping experience
Education
Associate of Arts - Business Administration
Cuyahoga Community College (Tri-C)
Cleveland, OH12.2024
Skills
- Customer Service & Client Relations
- Data Entry & Administrative Support
- Microsoft Word & Excel
- Google Docs & Google Sheets
- UltraTax Software
- Communication & Conflict Resolution
- Time Management & Organization
- Sales Support & Marketing Basics
- Team Collaboration & Problem Solving
- Attention to detail
- Time management
Timeline
Accounting Data Entry Specialist
Javitch Block
07.2025 - Current
Staff Accountant
Henton & Associates
01.2025 - 04.2025
CVS Store Associate
CVS
11.2021 - 09.2023
Instacart Delivery Driver
Instacart
04.2020 - 07.2025
Associate of Arts - Business Administration
Cuyahoga Community College (Tri-C)