Nandini Radhakrishnan
New York,NY
Summary
Dynamic and reliable manager with a proven track record at Accenture, excelling in SaaS implementation and crisis leadership. Expert in stakeholder engagement and business process design, successfully delivering a $20MM project while mentoring a team of analysts. Proficient in SAP and skilled in optimizing processes to enhance client satisfaction.
Overview
8
8
years of professional experience
Work History
Manager
Accenture
New York, NY
01.2020 - Current
- Led end-to-end delivery of large-scale SaaS implementation project valued at $20MM+.
- Designed complex solutions by reconciling stakeholder priorities for over 300 end users.
- Mentored team of 3 analysts in developing essential business process designs and deliverables.
- Provided crisis leadership, successfully guiding team to project closure and solution stabilization.
- Orchestrated change management for 2 critical work streams in SAP ERP implementation.
- Spearheaded onboarding and support for over 100 testers during User Acceptance Testing.
- Facilitated end user training across all project work streams for class sizes ranging from 10 to 150.
Summer Consulting Intern
Accenture
San Francisco, CA
06.2019 - 08.2019
- Facilitated seven business process workshops with over 35 client managers, influencing key decisions for SAP CIS implementation.
- Gathered business requirements to inform essential designs for core SAP utility project valued at over $100 million.
IBM Technical Sales Summit Intern
IBM
Chicago, IL
05.2018 - 08.2018
- Compiled database of 150+ clients to identify existing and unassigned growth opportunities for Financial Services portfolio.
- Co-created prototype through design thinking sessions to address key client challenges with innovative solutions.
Business Development/Capture Intern
Northrop Grumman
Herndon, VA
06.2017 - 08.2017
- Extracted and organized data from Business Development database to create presentation reports.
- Compiled comprehensive Capture plan template for future Global Logistics and Management division initiatives.
- Conducted preliminary competitive assessment on $10 million business opportunity to evaluate pursuit viability.
- Assisted in developing IMS via MS Project to outline functional roles in high-priority $1 billion capture.
Education
Masters of Science - Public Policy and Management, Cybersecurity
Carnegie Mellon University
Pittsburgh, PA05.2020
Bachelor of Science - Business Administration, Statistics
Carnegie Mellon University
Pittsburgh, PA05.2019
Skills
- Project implementation and life cycle management
- SaaS implementation
- Business process design
- User acceptance testing
- Stakeholder engagement
- Process optimization
- Crisis leadership
- Team leadership
- SAP and Maximo
- Organizational change management
- Business process analysis
- Client relationship management
- Power BI and R
- SQL skills
- Customer service excellence
Websites
Timeline
Manager
Accenture
01.2020 - Current
Summer Consulting Intern
Accenture
06.2019 - 08.2019
IBM Technical Sales Summit Intern
IBM
05.2018 - 08.2018
Business Development/Capture Intern
Northrop Grumman
06.2017 - 08.2017
Masters of Science - Public Policy and Management, Cybersecurity
Carnegie Mellon University
Bachelor of Science - Business Administration, Statistics
Carnegie Mellon University