Nane Sarksian
Tokio Marine HCC
Glendale,CA
3
Languages
5
years of professional experience
Associate Underwriter at Tokio Marine HCC with 5 years of progressive experience across operations and underwriting in the non-admitted Cyber & Technology market. Proven ability to evaluate and classify risks, maintain strong broker relationships, and deliver fast turnaround times, including supporting the launch of the organization’s first digitized underwriting platform. Recognized for consistent promotions, operational excellence, high-touch partner support, and developing and maintaining procedures to guide peers and enhance team workflow within a carrier environment.
Work History
Associate Underwriter
1 Year 4 Months- Evaluated and classified new and renewal risks to determine acceptability, pricing, limits, retentions, and endorsements in accordance with underwriting guidelines.
- Quoted business while maintaining strong turnaround times on a carrier-side digital underwriting platform.
- Develop and maintain procedural documentation to support team members and ensure consistency in underwriting processes
- Monitored and managed the underwriting platform to ensure accurate submissions, efficient workflow, and timely responses.
- Provided excellent customer service to external partners, including conducting platform demonstrations and training on system navigation and submission best practices.
- Established and maintained strong broker and partner relationships, clarifying coverage terms and discussing risk appetite.
- Prepared and maintained complete underwriting files, documentation, and correspondence in accordance with departmental and regulatory standards.
- Collaborated closely with senior underwriters on referrals and complex risks, while supporting internal reporting and process improvement initiatives.
- Identified opportunities for operational and process improvements to enhance efficiency, platform performance, and partner experience.
Senior Underwriting Assistant
1 Year- Processed and issued non-admitted Cyber & Technology binders and endorsements in compliance with surplus lines regulations
- Supported underwriters in all aspects of policy lifecycle management, including documentation, endorsements, and complex policy changes
- Reviewed underwriting submissions for accuracy, completeness, and compliance with departmental and regulatory standards
- Acted as a key liaison between underwriters, brokers, and internal teams to ensure timely policy issuance and responsive partner support
- Contributed to process improvement initiatives that enhanced operational efficiency and partner experience
- Mentored junior underwriting assistants, providing guidance on procedures, platform usage, and policy servicing best practices
Underwriting Assistant
1 Year 2 Months- Assisted underwriters with processing and issuance of binders and endorsements for non-admitted Cyber & Technology policies
- Maintained accurate underwriting files, documentation, and correspondence in accordance with departmental and regulatory standards
- Coordinated with operations and underwriting teams to support timely policy issuance and efficient workflow
- Served as a point of contact for internal teams and external partners to provide policy-related support and ensure clear communication
- Supported process improvement initiatives to enhance efficiency within the underwriting department
Senior Operations Associte
5 Months- Promoted to Senior Operations Associate in recognition of operational expertise and high performance
- Managed complex operational workflows, including processing and issuing policy documentation, endorsements, and binders
- Mentored and guided junior operations staff to ensure adherence to procedures and departmental standards
- Collaborated with underwriting teams to streamline processes and improve efficiency, accuracy, and partner satisfaction
- Supported process improvement initiatives that enhanced operational efficiency and platform utilization.
- Piloted and implemented operational efficiency initiatives within the department to further automation.
Operations Associate
1 Year 2 Months- Supported day-to-day underwriting and operational processes within a carrier environment for Cyber & Technology business
- Processed policy documentation, binders, and endorsements, ensuring accuracy and compliance with departmental standards
- Coordinated workflow between operations and underwriting teams to facilitate timely policy issuance
- Assisted internal teams and external partners with policy inquiries and administrative support
Education
Bachelor of Science - Technical Management / Concentration in Accounting
MBA - Business Administration And Management
Skills
Non-Admitted (E&S) Cyber & Technology
Risk Evaluation & Classification (New & Renewal)
Quoting & Policy Pricing
Endorsements & Policy Documentation
Referral & Complex Risk Support
Workflow & Policy Lifecycle Management
Process Improvement & Efficiency Optimization
Maintaining and Creating Procedural Documentation for Peers
Digital Underwriting Platform Management
Broker & Partner Relationship Management
High-Touch Customer Service & Support
Platform Demonstrations & Partner Training
Languages
English
Native or Bilingual
Armenian
Native or Bilingual
Swedish
Professional Working
Timeline
Associate Underwriter
Tokio Marine HCC
04.2025 - CurrentRead More
Senior Underwriting Assistant
Tokio Marine HCC
04.2024 - 04.2025Read More
Underwriting Assistant
Tokio Marine HCC
02.2023 - 04.2024Read More
Senior Operations Associte
Tokio Marine HCC
09.2022 - 02.2023Read More
Operations Associate
Tokio Marine HCC
07.2021 - 09.2022Read More
University of Phoenix
MBA from Business Administration And Management
Read More
DeVry University
Bachelor of Science from Technical Management / Concentration in Accounting
Read More