Nanette Brown
Antioch,CA
Summary
Results-driven nursing professional with experience in home care management, unit leadership, and Joint Commission readiness. Skilled in staff coaching, documentation, and interdisciplinary coordination. Known for improving patient safety, streamlining workflows, and supporting high-quality care across complex settings.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Owner of Caring for Soles Home Care
Caring for Soles Home Care
Concord, California
03.2025 - Current
- Launched a home care agency from the ground up by creating care standards, emergency plans, policies, and state licensing materials.
- Coordinated daily home care operations for clients and caregivers, ensuring seamless service delivery.
- Maintained accurate client documentation and records to uphold compliance and support quality of care.
- Engaged customers through effective verbal communication to identify specific needs and tailor services accordingly.
Nurse Manager
Kaiser Antioch Medical Center
Antioch, California
05.2022 - 03.2025
- Directed round-the-clock unit operations alignment, staffing, quality, and service with medical center goals
- Ensured compliance with Kaiser policies, clinical standards, and patient safety practices to maintain high-quality care.
- Advanced patient experience initiatives and addressed unit-based care concerns to enhance patient satisfaction.
- Streamlined communication among physicians, nurses, and support services personnel to improve care coordination.
- Guided staff through onboarding, coaching, and performance reviews.
Assistant Nurse Manager
Kaiser Antioch Medical Center
Antioch, California
07.2011 - 04.2022
- Developed and implemented strategies to enhance patient satisfaction scores.
- Monitored patient safety standards and ensured regulatory compliance
- Collaborated daily with departments to maintain continuity of patient care.
- Completed performance evaluations for nursing staff members.
- Managed bed control for a 48-bed unit.
Patient Care Coordinator
Kaiser Antioch Medical Center
Antioch, California
09.2007 - 07.2011
- Contributed to interdisciplinary rounds, facilitating collaboration among care teams for improved patient outcomes.
- Conducted utilization review, developed plans of care, and coordinated discharge planning to ensure seamless patient transitions.
- Spearheaded patient admission and discharge processes to promote efficient transitions and enhance patient satisfaction.
- Resolved complex customer service issues to enhance patient and family experience.
- Assisted patients in understanding their care plans and healthcare options.
Education
Master of Science - Management
Argosy University
Phoenix, AZ04-2012
Bachelor of Science - Nursing
MCP Hahnemann University
PhiladelphiaAssociate of Science - Nursing
Hahnemann University School of Nursing and Health
PhiladelphiaSkills
- Home care management
- Referral and Partner Development
- Patient safety practices
- Utilization review
- Process Improvement
- Joint Commission Readiness
- Staff Coaching and Mentoring
- Labor relations
- Marketing
- Staffing, Budgeting
Certification
- Registered Nurse, State of California
- American Nurses Association
Timeline
Owner of Caring for Soles Home Care
Caring for Soles Home Care
03.2025 - Current
Nurse Manager
Kaiser Antioch Medical Center
05.2022 - 03.2025
Assistant Nurse Manager
Kaiser Antioch Medical Center
07.2011 - 04.2022
Patient Care Coordinator
Kaiser Antioch Medical Center
09.2007 - 07.2011
Master of Science - Management
Argosy University
Bachelor of Science - Nursing
MCP Hahnemann University
Associate of Science - Nursing
Hahnemann University School of Nursing and Health