Nanette Mull
Rossville,GA
Summary
Accomplished Branch Manager with a proven track record at TVFCU, enhancing customer satisfaction and exceeding performance objectives through effective branch operations management and team supervision. Skilled in client relationship management and decision-making, adept at fostering professional customer interactions and driving significant service quality improvements.
Overview
43
43
years of professional experience
Work History
Branch Manager
TVFCU
09.1981 - 06.2024
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Education
High School Diploma -
Gordon Lee
Chickamauga, GA05.1981
Skills
- Branch Operations Management
- Customer Service
- Customer Relationships
- Excellent time management skills
- Team Supervision
- Coaching and Mentoring
- Client Relationship Management
- Decision-Making
- Cash Handling
- Relationship Building
- Staff Management
Timeline
Branch Manager
TVFCU
09.1981 - 06.2024
High School Diploma -
Gordon Lee
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