Nanette Sanders
Hoschton,GA
Summary
Dynamic Senior Benefits Analyst with a proven track record at Silver Health, leveraging strong communication skills and benefits administration expertise to enhance employee engagement and drive retention. Successfully analyzed data to recommend improvements, while fostering cross-functional collaboration to streamline processes and ensure compliance. Committed to continuous improvement and sales growth.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Benefits Analyst
Silver Health
06.2023 - Current
- Sell Medicare, life, health and disability insurance in high volume remote center
- Build long term client relationships to drive retention & referrals.
- Analyzed employee benefits data to identify trends and recommend improvements.
- Developed and implemented benefit communication strategies for enhanced employee engagement.
- Collaborated with cross-functional teams to streamline benefits administration processes.
- Conducted audits of benefit plans to ensure compliance with regulations and policies.
Key Holder/Sales Associate
Kay Jewelers
06.2011 - Current
- Managed daily operations to ensure optimal store performance and customer satisfaction.
- Trained and mentored new staff on sales techniques and product knowledge.
- Oversaw inventory management processes, including stock replenishment and organization.
- Developed promotional displays to enhance product visibility and drive sales.
Benefits Specialist
Florida Blue Insurance Agency
07.2019 - 12.2022
- Guided clients through plan selection, coverage changes, and enrollment
- Analyzed employee benefits data to ensure compliance with regulatory requirements.
- Developed and implemented training programs for staff on benefits administration processes.
- Managed open enrollment periods, providing guidance to employees on plan options and changes.
- Collaborated with cross-functional teams to improve benefits communication strategies and materials.
Senior Personal Banker
First Convenience Bank
01.2014 - 11.2016
- Assisted customers with accounts, login, loans, and banking services.
- Led client consultations to assess financial needs and recommend appropriate banking products.
- Managed personal banking portfolios, enhancing customer satisfaction through tailored service solutions.
- Trained and mentored junior bankers, fostering a culture of excellence and performance improvement.
- Streamlined account opening processes, resulting in increased efficiency and reduced turnaround times.
Education
High School Diploma -
Stephen F. Austin State University
Nacogdoches, TX05-1996
Skills
- Strong communication skills
- Benefits administration expertise
- Researching issues
- Continuous improvement mindset
- Sales Growth, CRM Systems
- Life & Health Insurances
Certification
- Cosmetology License... 8/1996
- All Lines Adjuster ....6/2025
- Life & Health License.....1/2019
Timeline
Senior Benefits Analyst
Silver Health
06.2023 - Current
Benefits Specialist
Florida Blue Insurance Agency
07.2019 - 12.2022
Senior Personal Banker
First Convenience Bank
01.2014 - 11.2016
Key Holder/Sales Associate
Kay Jewelers
06.2011 - Current
High School Diploma -
Stephen F. Austin State University