Nanu Sherpa

- Interact with external and internal clients for purpose of Data gathering - Verizon requirements.
- Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
- Analyzed Verizon needs and other data.
- Participated in meetings with stakeholders to elicit requirements and gather feedback.
- Participated in post-release reviews to analyze lessons learned from completed projects, driving process improvements for future endeavors.
- Assessed hardware and software needs and providing recommendations for improvements.
- Analyze existing software applications to understand and document
functionality.
- Preparation, review and management of test cases for multiple unique business conditions demanded by special functionalities defined in application.
- Documented software bugs through diagnosis & reproduction of errors & taking log files for detected issue.
- Analyzed and Investigated modem logs and identifying root cause for any issues, debug and resolve those issues pertaining to device or network side.
- Analyzes results of testing process and recommend solutions.
- Identified critical bugs and worked closely with developers to ensure timely resolution, resulting in more stable product
- Authored and maintained well-organized, efficient and successful manual test cases for entire team
- Increased team efficiency with continuous integration and delivery
practices, reducing overall testing time
- Worked closely with different departments to develop innovative solutions to functionality issues
- Managed defect tracking systems, ensuring accurate documentation of issues for efficient resolution
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
- Learned and adapted quickly to new technology and software
applications
- Worked flexible hours across night, weekend, and holiday shifts
- Organized and detail-oriented with strong work ethic
- Conducted regression testing, analyzed results, and submitted observations to development team
- Demonstrated respect, friendliness and willingness to help wherever needed
- Proved successful working within tight deadlines and fast-paced
environment
- Provided professional services and support in dynamic work environment
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Exercised leadership capabilities by successfully motivating and inspiring others
- Worked well in team setting, providing support and guidance
- Strengthened communication skills through regular interactions with others
- Demonstrated high level of initiative and creativity while tackling difficult tasks
- Proven ability to develop and implement creative solutions to complex problems
- Cultivated interpersonal skills by building positive relationships with others
- Participated in team projects, demonstrating ability to work collaboratively and effectively
- Developed and maintained courteous and effective working relationships
- Demonstrated leadership skills in managing projects from concept to completion
- Developed strong communication and organizational skills through working on group projects
- Optimized test cases to maximize success of manual software testing
- Reviewed requirements, specifications, and technical design documents to provide timely and meaningful feedback
- Created successful test scripts to manage automated feature testing
- Supported regulatory compliance efforts by conducting thorough security and accessibility testing for software applications
- Assisted in troubleshooting technical issues encountered during
deployment of new software releases
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective
- Completed in-depth usability testing on Android mobile devices
- Mentored junior testers on best practices, enhancing overall team
knowledge and capabilities
- Exceeded client expectations through exceptional attention to detail in identifying potential defects before release
- Reduced project delivery time by implementing automated testing
frameworks and tools
- Assessed software bugs and compiled findings along with suggested
resolutions for development team members
- Developed and maintained defect databases for known issues
- Implemented continuous improvement initiatives within QA department, leading to increased accuracy in defect detection
- Streamlined testing processes by developing reusable test scripts and templates
- Planned and devised cohesive test plans for projects using advanced testing technologies
- Identified and tracked software defects and supported developers in resolving problems by completing additional tests
- Contributed to successful launch of multiple software products by rigorously validating features throughout development life cycle
- Documented integration issues and vulnerabilities and outlined
improvement recommendations
- Improved software quality by designing and executing comprehensive test plans and cases
- Enhanced product reliability through thorough functional, regression, and performance testing
- Advised developers on problems with databases, performance and other issues
- Determined server operating limits with weekly load tests
- Tested functional and compatibility of new programs or updates in
comparison to existing applications
- Communicated risks associated with test execution and took mitigating action when necessary
- Conducted regression testing and submitted observations to development team
- Provided valuable feedback on software usability during design reviews, contributing to improved user experience
- Incorporated delivery requirements into planning of testing schedules
- Directed teams completing regression tests to support successful product development stages
- Participated in available training to improve software knowledge
- Completed pre-implementation testing for new system modifications to assess potential impacts
- Evaluated function, performance and design compliance of every product against design standards and customer needs
- Advanced professional development by maintaining up-to-date
knowledge of industry trends and advancements in software testing
methodologies
- Collaborated with cross-functional teams to identify system requirements and develop effective test strategies
- Kept scripts and test cases updated with current requirements
- Fixed identified issues to improve workflows
- Coordinated regression test automation activities across supported
applications
- Documented testing procedures for developers and future testing use
- Optimized test coverage with risk-based analysis techniques, focusing on high-impact areas of application
- Checked configuration files and logs to uncover root causes of problems

• Interview prospective clients to gather data about them.
• Provide advice to clients and recommend insurance products.
• Provide intermediary services between insurance companies and clients.
• Provide good customer service to maintain and retain clients.
• Analyze the client's current portfolios and make recommendations.
• Maintain electronic and paper records.