Nanyamka Robinson
Chicago,IL
Summary
Dedicated with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
8
8
years of professional experience
Work History
Security Officer
Skytech Security Services
11.2019 - 07.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Front Desk Receptionist
Chicago Department Of Public Health
05.2022 - 06.2023
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Hotel Security Officer
Skytech Security Services
08.2021 - 01.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to emergency situations to assess and deflect issues.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Package Handler
Fed Ex Ground
12.2016 - 04.2019
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Assembled, sealed, and loaded packages into correct trucks.
Medical Assistant Intern
Weiss Memorial Hospital
04.2015 - 05.2015
- Obtained client medical history, medication information, symptoms, and allergies.
- Collected histories, vitals, and current complaints via patient interviews.
- Created and prepared patient charts accurately for clinics and medical professionals.
- Welcomed patients and inquired about wellbeing since last treatment.
Education
Certificates - Health Care
Computer Systems Institute
Chicago, IL07.2015
High School Diploma -
Dunbar Vocational Career Academy
Chicago, IL06.2014
Skills
- Risk Analysis Training
- Criminal Records Searches
- Shift Work
- Crime Prevention Methods
- Verbal and Written Communication
- Social Perceptiveness
- Multi-Line Telephone Systems
- Mail Handling
- Sorting and Labeling
- Customer Experience
- Critical Thinking
- Data Accuracy
- Sterile Procedures and Techniques
- Grooming and Bathing Assistance
- Completing Insurance Forms
Timeline
Front Desk Receptionist
Chicago Department Of Public Health
05.2022 - 06.2023
Hotel Security Officer
Skytech Security Services
08.2021 - 01.2022
Security Officer
Skytech Security Services
11.2019 - 07.2023
Package Handler
Fed Ex Ground
12.2016 - 04.2019
Medical Assistant Intern
Weiss Memorial Hospital
04.2015 - 05.2015
Certificates - Health Care
Computer Systems Institute
High School Diploma -
Dunbar Vocational Career Academy
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