Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Nao Takishima

Mesa,AZ

Summary

Dedicated individual successfully facilitates communication between people of different cultures and backgrounds. Brings wealth of knowledge and experience to organizations requiring interpretation and translation services. Committed to providing quality service and results.

Overview

8
8
years of professional experience

Work History

Freelance Japanese/English/French Translator

04.2022 - Current
  • Enhanced client satisfaction by delivering accurate and timely Japanese/English/French translation services.
  • Contributed to the growth of a language services company by consistently meeting project deadlines and maintaining high-quality translations.
  • Served as a trusted advisor to clients seeking linguistic expertise in the Japanese/English/French market, strengthening their competitive edge internationally.
  • Assisted clients in navigating cultural nuances, enabling effective communication with Japanese-speaking counterparts.

Customer Service Representative

RELIA, INC.
01.2019 - 03.2021
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer call guidelines for service levels, handle time and productivity.

Restaurant Server

SHINJUKU TONKATSU SABOTEN
07.2016 - 09.2020
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Greeted new customers, discussed specials, and took drink orders.
  • Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
  • Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.

Education

Bachelor's Degree - Language And Culture/ French

Tokyo University of Foreign Studies
Tokyo, Japan
03.2021

Skills

  • Native Japanese/English proficiency
  • Fluent French speaker
  • Interpretation Abilities
  • Cross-cultural understanding
  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Order Taking

Hobbies

Running and going to the gym daily to maintain a good healthy body.

Have an experience in running a full marathon, which is 26.2 miles.

Timeline

Freelance Japanese/English/French Translator

04.2022 - Current

Customer Service Representative

RELIA, INC.
01.2019 - 03.2021

Restaurant Server

SHINJUKU TONKATSU SABOTEN
07.2016 - 09.2020

Bachelor's Degree - Language And Culture/ French

Tokyo University of Foreign Studies

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