Driven professional with a proven track record in customer service and time management, honed as an Assistant Manager at Vitamin Shoppe. Skilled in optimizing team performance and enhancing customer satisfaction through effective problem-solving and reliable, punctual service. Demonstrates expertise in data quality and safe driving practices, ensuring top-notch service delivery and operational efficiency.
Work History
Starlink Associates
1 Year 5 Months
SpaceX | 05.2025 - Current
Assemble and manufacture Starlink hardware and components in a fast-paced, high-volume production environment.
Follow detailed work instructions, engineering specifications, and standardized manufacturing procedures to ensure accurate and consistent product assembly.
Perform quality inspections and functional checks to identify defects and ensure products meet SpaceX quality and performance standards.
Operate production equipment and utilize hand and power tools safely and effectively.
Troubleshoot assembly issues and escalate manufacturing or quality concerns when necessary.
Maintain strict adherence to safety procedures, quality standards, and production requirements.
Meet daily production goals while maintaining accuracy, efficiency, and attention to detail.
Collaborate with engineers, quality teams, technicians, and production personnel to improve workflow and resolve manufacturing issues.
Maintain an organized and efficient workstation in accordance with workplace safety and 5S standards.
Adapt quickly to changing production demands, processes, and priorities in a high-performance manufacturing environment.
Promoted from Associate Level 1 to Level 2 within three months based on performance, productivity, and demonstrated ability.
Uber Eats Driver
7 Years 9 Months
Uber | 01.2019 - Current
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Achieved safe driving records by consistently following traffic rules and regulations.
Delivered goods and products to customer on time and in excellent condition.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Provided exceptional customer service, addressing concerns and resolving issues promptly.
Inventory Specialist
1 Year 11 Months
Holiday Healing Group | 05.2022 - 04.2024
Managed inventory for drivers, ensuring all products were accounted for. - Coordinated and verified the products drivers sold to customers. - Led the inventory team on most days, ensuring efficiency and accuracy.
Performed data entry and completed proper paperwork.
Completed physical inventory counts each month.
Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
Recorded information, shortages, and discrepancies to keep records current and accurate.
Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
Assistant Manager
5 Years 8 Months
Vitamin Shoppe | 07.2013 - 03.2019
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Generated repeat business through exceptional customer service.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Data Warehouse Administrator
1 Year 5 Months
One Stop Car Parts | 01.2012 - 06.2013
Evaluated emerging technologies in the field of data warehousing for potential adoption into existing infrastructure as part of continuous improvement efforts.
Designed and implemented data quality checks and validation processes in order to maintain high standards of accuracy and consistency across all stored information.
Automated routine maintenance tasks through scripting techniques, allowing more time for strategic initiatives focused on optimizing overall system performance.
Optimized data warehouse performance by conducting regular system audits and implementing necessary improvements.
- Performed daily inventory of automobile parts. - Checked returned parts, processed credits, completed paperwork, and input accurate data entry. - Managed shipping and receiving, pulled part orders, and made outbound calls to follow up on credits.