Summary
Overview
Work History
Education
Skills
Timeline
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NAOMI BAMFO-KWAKYE

Brentwood,NY

Summary

Dynamic and dependable professional with a proven track record in customer service at J.A Quainoo Ent. Skilled in problem-solving and teamwork, I excel at building strong client relationships and enhancing sales through attentive service. Committed to continuous improvement, I adapt quickly to new challenges while maintaining a positive attitude.

Overview

20
20
years of professional experience

Work History

Apperal Sales

Self-employeed
11.2019 - 03.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Caregiver

Believe Nursing and Homecare Services
05.2016 - 11.2019
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted patients with self-administered medications.
  • Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.

Factory Production Worker

Go Industries
01.2015 - 05.2016
  • Unloaded and loaded items from conveyors, machines, and conveyances.
  • Exceeded daily production targets consistently due to efficient time management skills and strong attention to detail.
  • Operated several machines proficiently and in compliance to safety standards.
  • Enhanced production efficiency by operating various machinery and equipment in a timely manner.
  • Maintained a safe work environment for all employees through strict adherence to safety protocols and guidelines.
  • Increased customer satisfaction and grew business by maintaining close relationships with customers.

Sales Assistant

J.A Quainoo Ent
02.2005 - 12.2014
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.

Education

Kumasi Presbyterian Senior High School
Kuamsi
06.2005

St Theresa’s R/C School
Kumasi
08.2002

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Time management
  • Dependable and responsible
  • Excellent communication
  • Organizational skills

Timeline

Apperal Sales

Self-employeed
11.2019 - 03.2025

Caregiver

Believe Nursing and Homecare Services
05.2016 - 11.2019

Factory Production Worker

Go Industries
01.2015 - 05.2016

Sales Assistant

J.A Quainoo Ent
02.2005 - 12.2014

Kumasi Presbyterian Senior High School

St Theresa’s R/C School

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NAOMI BAMFO-KWAKYE