Summary
Overview
Work History
Education
Skills
Timeline
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Naomi Burgess

Green Bay,Wisconsin

Summary

Experienced with providing personal care and support to clients with diverse needs. Utilizes effective communication to ensure client comfort and well-being. Knowledge of assisting with daily living activities, fostering safe and supportive environment.

Overview

5
5
years of professional experience

Work History

PCA

Woodside Senior Living
12.2024 - Current
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.

PCA

Encore Senior Living
05.2024 - 12.2024
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
  • Promoted social interaction among residents within a long-term care facility which enhanced overall quality of life.

Cashier

Hy-Vee
10.2022 - 05.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Team Member

Dairy Queen
04.2020 - 10.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Education

High School Diploma -

De Pere High School
06-2023

Skills

  • Patient care
  • Daily living assistance
  • Infection control
  • Behavior management
  • Compassionate communication
  • Hygiene practices
  • Team collaboration
  • Social engagement
  • Time management
  • Attention to detail
  • Problem solving
  • Adaptability

Timeline

PCA

Woodside Senior Living
12.2024 - Current

PCA

Encore Senior Living
05.2024 - 12.2024

Cashier

Hy-Vee
10.2022 - 05.2024

Team Member

Dairy Queen
04.2020 - 10.2021

High School Diploma -

De Pere High School

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Naomi Burgess