Naomi Castillo
Summary
Customer service professional with over 2 years of experience. Demonstrated strong communication skills and an ability to maintain positive attitudes and patience. Former long-term Paraprofessional Substitute in a structured learning classroom, collaborating closely with teachers to ensure classroom stability. Skilled in working with special needs children from kinder to fifth grade. Experienced nanny providing excellent care and ensuring the safety of children.
Overview
3
3
years of professional experience
Work History
Nanny
Nanny Position
05.2024 - 06.2024
- Read books to the infant on a regular basis to promote literacy skills.
- Maintained a safe environment by following all safety protocols set by parents or guardians.
- Kept records of all activities related to the infant's care such as feedings, sleep times.
- Changed diapers regularly and provided proper diapering techniques to ensure safety of the infant.
Long-Term Substitute Paraprofessional
Galena Park ISD
10.2023 - 05.2024
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Supported special education teacher in implementing accommodations and modifications for students with diverse learning needs.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Cashier
DD's Clothing Store
01.2023 - 12.2023
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
Cashier
Whataburger
04.2021 - 11.2021
- Worked flexible schedule and extra shifts to meet business needs
- Helped determine customers needs
- Operated transactions with excellent accuracy levels
Education
San Jacinto College North Campus
Houston, TXHigh School Diploma -
North Shore Senior High School
Houston, TX05.2022
Skills
- Friendly
- Positive Attitude
- Dependable & Responsible
- Multitasking Abilities
- Customer Service
- Child Supervision
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Nanny
Nanny Position
05.2024 - 06.2024
Long-Term Substitute Paraprofessional
Galena Park ISD
10.2023 - 05.2024
Cashier
DD's Clothing Store
01.2023 - 12.2023
Cashier
Whataburger
04.2021 - 11.2021
San Jacinto College North Campus
High School Diploma -
North Shore Senior High School
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