Naomi Coonen
Grand Rapids,MI
Summary
Assisted in organizing and managing legal documents in a confidential manner. Supported the maintenance of both physical and digital records. Prepared to apply organizational skills in a new and fast-paced environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Legal File Clerk
Coonen Law, PLLC
Comstock Park, MI
12.2025 - Current
- Compiled essential documents and resources into estate planning binders for streamlined client signings.
- Oversaw scanning of signed documents and ensured accurate electronic filing for efficient record-keeping.
- Executed file management processes, ensuring timely retrieval and secure storage of documents.
- Reviewed and assembled necessary documentation for upcoming client consultations.
Assistant Manager
BIGGBY COFFEE
Comstock Park, MI
09.2024 - 12.2025
- Facilitated training and mentorship of new staff to foster a positive team environment.
- Oversaw daily operations to optimize workflow efficiency and enhance customer satisfaction.
- Oversaw daily operations to ensure adherence to performance quality and service standards.
- Cultivated strong working relationships with staff to enhance team collaboration.
- Enhanced customer satisfaction by proactively addressing and resolving complaints.
- Facilitated recruitment, interviewing, hiring, and onboarding processes to ensure optimal staffing levels.
Shift Leader
Cold Stone Creamery
Grand Rapids, MI
03.2023 - 09.2024
- Achieved efficient inventory turnover by restocking ice cream supplies promptly. Enhanced customer satisfaction through effective checkout assistance. Improved product presentation by preparing ice cream for service.
Education
High School Diploma -
Northpointe Christian High School
Grand Rapids, MI05.2024
Skills
Optimized scheduling and prioritization of tasks to enhance productivity
Organized files systematically to enhance accessibility Supported team members in locating necessary documents efficiently Maintained up-to-date records to ensure smooth operations
Assisted in scanning documents for accurate data entry Supported team members in organizing scanned files for easy access Contributed to maintaining a systematic digital filing system
Executed problem-solving strategies to identify and resolve operational challenges
Collaborated with team members to complete tasks efficiently Assisted in maintaining a positive team environment
Oversaw secure handling and management of confidential information
Demonstrated meticulous attention to detail in all tasks
Executed cash handling procedures to ensure accurate financial transactions
Demonstrated proficiency in crafting clear and compelling written communication
Demonstrated exceptional organizational skills
Certification
- Driver's License
- July 2021 to Present
Languages
English
Native or Bilingual
American Sign Language
Limited Working
Timeline
Legal File Clerk
Coonen Law, PLLC
12.2025 - Current
Assistant Manager
BIGGBY COFFEE
09.2024 - 12.2025
Shift Leader
Cold Stone Creamery
03.2023 - 09.2024
High School Diploma -
Northpointe Christian High School