Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Naomi Cruz

3023 S Atlanta Rd Camden

Summary

A highly organized and hard-working individual seeking a position as a medical assistant where I can utilize my previous work experience and education to provide high quality, passionate healthcare to families. Goal-oriented individual with a pleasant personality. Speaks both English and Spanish. Possess a genuine passion for delivering premium, compassionate patient care, and helping diverse people within the healthcare industry. Exceptionally organized and focused, adept at managing multiple responsibilities in a fast-paced and high-stressing environment. Excellent patient interactions and critical thinking abilities. Consistently empathetic, actively listens and quickly establishes the rapport to deliver excellent care.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Medical Assistant

Jefferson Specialty Care
10.2024 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Experience with EPIC
  • Able to do Cabenuva injections

Shift Manager

Arby's
01.2023 - 02.2024
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Tracked receipts, employee hours, and inventory movements.

Store Associate

Rainbow Clothing Store
05.2022 - 08.2023
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.

Education

High School Diploma -

Woodstown High School
Woodstown, NJ
06-2021

Certificate - Medical Assistant

Lincoln Technical Institute
Moorestown, NJ
12-2024

Bachelor of Science - Currently A Student

Rowan College At Burlington County
Mount Laurel, NJ

Skills

  • Bilingual (Spanish)

    • Anatomy & Physiology: Medical Terminology, Vital Signs

    Phlebotomy & Lab Testing: Venipuncture, Urinalysis, Serum Separation, preparation of cultures, capillary punctures & testing

    Health Administration: Billing & Coding, Scheduling Appointments, charting/filing, phone triage, use of EHR systems (Medisoft), Processing, ICD/CPT coding, Third Party Billing/Posting, Accounts Receivable/Payable

    Clinical Procedures: Patient preparation/Education, ECGs, Sterile Technique, Wound Care, First Aid

    Pharmacology: Injections, Proper Dosage

    Microsoft Office (Word, Excel, PowerPoint), Data Entry

    Proficient in reading EKGs

    Knowledge of HIPAA and OSHA regulations

    Trained in first aid and CPR, capable of responding effectively to medical emergencies

    Exceptional communication skills, including strong verbal, written and interpersonal skills

Certification

  • CCMA - Certified Clinical Medical Assistant (NHA)
  • BLS for HCP (AHA)

Timeline

Medical Assistant

Jefferson Specialty Care
10.2024 - Current

Shift Manager

Arby's
01.2023 - 02.2024

Store Associate

Rainbow Clothing Store
05.2022 - 08.2023

High School Diploma -

Woodstown High School

Certificate - Medical Assistant

Lincoln Technical Institute

Bachelor of Science - Currently A Student

Rowan College At Burlington County

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Naomi Cruz