Naomi Cruz
Harvest,AL
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Service & Kitchen Team
Panda Express
04.2025 - Current
- Provided friendly, efficient customer service in a fast-paced environment while maintaining high standards of food quality and safety.
- Processed customer orders accurately and created welcoming dining experience through friendly interactions.
- Coordinated with team members to deliver timely service during peak hours.
- Maintained clean and organized kitchen to support food preparation and service.
Crew Trainer
McDonald's
11.2023 - 03.2025
- Coached new employees and crew members in customer service, food and drink preparation, and kitchen cleanliness, fostering teamwork and operational efficiency.
- Supported crew members in skill enhancement by providing targeted assistance for challenging tasks.
- Trained new crew members on operational procedures and customer service standards.
- Assisted in maintaining cleanliness and organization of the restaurant environment.
- Monitored inventory levels and communicated needs to management for restocking.
Education
Associate's Degree -
Calhoun Community College
Huntsville04-2026
High School Diploma -
Bob Jones High School
Madison, Alabama01-2022
Skills
- Food handling
- Food Presentation
- Cash handling
- Customer Service
- Time Management
- Attention to Detail
- Problem-Solving
- Organizational skills
- Flexibility
- Teamwork
- Team collaboration
- Interpersonal Communication
- Detail orientation
- Communication skills
- Positive attitude
- Client relations
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
French
Limited
Timeline
Service & Kitchen Team
Panda Express
04.2025 - Current
Crew Trainer
McDonald's
11.2023 - 03.2025
Associate's Degree -
Calhoun Community College
High School Diploma -
Bob Jones High School