Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Naomi Diaz

Syracuse

Summary

Healthcare professional with extensive experience in providing compassionate care and support. Effective in delivering personal care to patients. Skilled in medication management, personal care, and patient mobility, ensuring optimal comfort and safety. Strong collaborator, adaptable to changing needs, and consistently reliable in delivering high-quality care.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Clarest Health
03.2022 - 03.2024
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Entered and processed patients' prescriptions into internal system.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
  • Enhanced patient care by accurately filling prescriptions under pharmacist supervision.

Billing Coordinator

Well Now Health
06.2021 - 09.2022
  • Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
  • Completed appeals of denied claims on patient bills.
  • Developed customized billing reports for internal stakeholders, supporting informed decision-making processes.
  • Reduced billing errors through consistent review and reconciliation of account discrepancies.

Geriatric Caregiver

Peregrine Memory Care
07.2019 - 09.2021
  • Enhanced patient comfort by providing compassionate and attentive care to geriatric clients.
  • Improved client''s quality of life by assisting with daily living activities, such as bathing, dressing, and grooming.
  • Minimal meal preparing and assistance with eating
  • Reminders
  • Maintained clean, safe, and well-organized patient environment.

Certified Home Health Aide

The Nottingham EL
09.2017 - 02.2019
  • Administered prescribed medications under direction of physician.
  • Assisted patients with daily living activities, enhancing their quality of life and promoting independence.
  • Performed light housekeeping tasks for patients, creating a clean and comfortable living environment conducive to healing.
  • Improved patient well-being by providing compassionate and attentive care in their homes.

Certified Home Health Aide

Sedgwick Heights
06.2016 - 09.2017
  • Provided mobility assistance such as walking and regular exercising.
  • Administered prescribed medications under direction of physician.
  • Provided companionship reducing feelings loneliness isolation improving patient''s overall emotional wellbeing.
  • Assisted patients with daily living activities, enhancing their quality of life and promoting independence.

Education

High School -

Corcoran High School
Syracuse, NY
01.2016

Skills

  • Patience
  • Problem-solving skills
  • Team collaboration
  • Medication storage procedures
  • Medication administration
  • Behavioral management
  • Documentation
  • Medical charting
  • Regulatory compliance

Certification

  • First Aid Certification - American Heart Association.

Timeline

Pharmacy Technician

Clarest Health
03.2022 - 03.2024

Billing Coordinator

Well Now Health
06.2021 - 09.2022

Geriatric Caregiver

Peregrine Memory Care
07.2019 - 09.2021

Certified Home Health Aide

The Nottingham EL
09.2017 - 02.2019

Certified Home Health Aide

Sedgwick Heights
06.2016 - 09.2017

High School -

Corcoran High School
Naomi Diaz