Naomi Dickenson
5 Latimer Dr,DE
Summary
Highly motivated individual with a track record of successfully integrating leadership and organizational skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
ABA Behavior Therapist
Gentle Care Therapy
Philadelphia, Pa
03.2020 - 01.2022
- Implemented a variety of scientifically based methodologies following the Behavior Intervention Plan including Treatment and Education of Autistic, Discrete Trial Training (DTT), and Social Skills Training.
- Recorded client information on graphs, accurately indicating the progress and success of behavior intervention plan.
- Maintained daily progress notes on every client and submitted billing, insurance, incident report forms and all other required documents in a timely manner
- Ran one-to-one therapy sessions for children ages 3 to 17. Communicated confidentially and professionally with parents, supervisors, behavior analysts, teachers, and other members of the client's team as necessary.
Insurance Verification Specialist
Revint Solution
Chadds Ford, PA
12.2019 - 01.2020
- Acts as a, in fixing and adjusting past claims including working with finance for approved claim adjustments after insurance approvals
- Worked closely with clinic managers regarding issues with scheduling or insurance.
- Maintained and conducted research in payer database.
- Develops effective working relationships with internal and external clients
- Request authorization for payment from insurance provider
Patient Service Associate
Penn Medicine, Good Shepherd Penn Partners
Philadelphia, PA
09.2019 - 11.2019
- Facilitated communication between patients and various departments and staff.
- Coordinating patient appointments
- Updating patient insurance/billing information
- Explained policies, procedures and services to patients using medical and administrative knowledge.
- Investigated and directed patient inquiries and complaints to appropriate medical staff members and followed up to ensure satisfactory resolution.
- Coordinated communication between patients, family members, medical staff, and administrative staff.
VOLUNTEER
Penn Medicine Chester County Hospital
West Chester, PA
07.2019 - 08.2019
- Assist the physicians, nurses and technicians with patient transportation, stocking supplies and helping with room preparation; a multi-tasking opportunity.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Administrative Assistant
Genesis Healthcare Belvedere Center
Chester, PA
08.2018 - 08.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed relational database to store information for reference, reporting and analysis.
- Coordinated equipment maintenance and repairs to maintain office productivity while balancing monthly vendor statements and closed monthly sales invoices.
- Edited documents to improve accuracy of language, flow and readability.
- Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
Insurance Verification Specialist
Revint Solutions
Chadds Ford, PA
06.2015 - 03.2019
- Greets and directs visitors
- Screened incoming telephone calls, routing to appropriate personnel
- Maintain log books, including sign-in/out logs and front desk expenditures
- Scheduled and coordinated meetings and potential residents visits
- Coordinated equipment maintenance and repairs to maintain office productivity while balancing monthly vendor statements and closed monthly sales invoices
- Established professional and collaborative working relationships with company associates and external parties.
ABA Behavior Therapist
Pediatric Therapy Services Inc.
Conshohocken, PA
01.2022 - Current
- Organize and supervise games or other recreational activities to promote physical, mental, and social development.
- Teach socially acceptable behavior, employing techniques such as ABA (Applied Behavior Analysis) and positive reinforcement.
- Helped to train new employees and was designated team leader on client intervention teams.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs and anecdotal notes.
- Conducted functional behavior assessments, functional analysis, preference assessments and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
Education
Bachelor of Arts - Psychology
West Chester University of Pennsylvania
West Chester, PA 08.2016 - 05.2019
Skills
Catalystundefined
Certification
Registered Behavior Technician- Certification number: RBT-20-14034
Timeline
ABA Behavior Therapist
Pediatric Therapy Services Inc.
01.2022 - Current
ABA Behavior Therapist
Gentle Care Therapy
03.2020 - 01.2022
Insurance Verification Specialist
Revint Solution
12.2019 - 01.2020
Patient Service Associate
Penn Medicine, Good Shepherd Penn Partners
09.2019 - 11.2019
VOLUNTEER
Penn Medicine Chester County Hospital
07.2019 - 08.2019
Administrative Assistant
Genesis Healthcare Belvedere Center
08.2018 - 08.2019
Bachelor of Arts - Psychology
West Chester University of Pennsylvania
08.2016 - 05.2019
Insurance Verification Specialist
Revint Solutions
06.2015 - 03.2019
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