Summary
Overview
Work History
Education
Skills
volunteering
Certification
Timeline
Generic
Naomi Furno

Naomi Furno

Dahlonega,GA

Summary

Versatile professional with a BA and MA in Psychology, complemented by a mastery in teaching Italian to foreigners. Proven ability to understand diverse perspectives and adapt communication strategies accordingly. Eager to apply knowledge and skills in a dynamic work environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Assistant

Nike
08.2021 - 02.2022
  • Provided exceptional customer service by assisting and advising customers on product selection, promoting positive shopping experience.
  • Collaborated with diverse team to achieve sales targets, fostering effective communication and teamwork.
  • Demonstrated strong organizational skills by maintaining accurate inventory records and ensuring product availability.
  • Utilized interpersonal skills to address customer concerns, resolve issues, and build lasting relationships.
  • Contributed to team-building initiatives by organizing and participating in team events and activities.
  • Actively participated in staff training sessions, aiding in onboarding processes and product knowledge dissemination.
  • Assisted in coordination of employee engagement programs, recognizing and celebrating team achievements.
  • Demonstrated adaptability and problem-solving skills in fast-paced retail environment, aligning with dynamic nature of HR roles.

Sales Assistant

Bottega Verde
04.2018 - 09.2019
  • Provided personalized customer service, demonstrating strong communication skills to understand and fulfill customer needs in beauty and cosmetics industry.
  • Collaborated with diverse team to achieve sales targets, fostering effective teamwork and communication within dynamic retail environment.
  • Managed inventory and product displays, ensuring visually appealing and organized store layout.
  • Conducted product knowledge sessions for new team members, contributing to their onboarding and training.
  • Contributed to employee engagement initiatives, organizing team-building activities and recognizing outstanding performance.
  • Collaborated with management to implement and communicate HR policies and procedures to ensure positive work environment.
  • Demonstrated adaptability and problem-solving skills by assisting in conflict resolution and addressing employee concerns.
  • Coordinated and supported employee training programs, facilitating continuous learning and development opportunities.

Education

Master of Arts - Psychology

University of Catania
Catania
07.2021

Master of Arts - Intercultural Trainers of Italian As A Foreign Lan

University of Insubria
Como
05.2021

Bachelor of Arts - Psychological Sciences And Techniques

University of Catania
Catania
11.2017

Skills

  • Communication and organizational Skills
  • Problem-Solving
  • Attention to Detail
  • Adaptability
  • Confidentiality
  • Conflict Resolution
  • Ethical Conduct
  • Teaching strategies
  • Microsoft Office Suite

volunteering

01/2023 - Present

Dahlonega Woman's Club (DWC)

A charitable service organization of women dedicated to strengthening the community through volunteer service and fundraising. DWC is involved in various aspects of Dahlonega community and Lumpkin county such as arts, community outreach, conservation, education, humanitarian agency support, and scholarships.

Certification

Microsoft office



Authorized to work for any US employer

Timeline

Sales Assistant

Nike
08.2021 - 02.2022

Sales Assistant

Bottega Verde
04.2018 - 09.2019

Master of Arts - Psychology

University of Catania

Master of Arts - Intercultural Trainers of Italian As A Foreign Lan

University of Insubria

Bachelor of Arts - Psychological Sciences And Techniques

University of Catania

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Naomi Furno