Naomi Gallardo

Creating promotional products to fit the needs of our customers, including event signage, apparel, executive gifts, customizable office supplies, and building relationships with current customers to help anticipate future needs.

• Facilitated 1% growth in department and generated over $400,000 in combined sales
• Works with clients individually to fulfill specific needs and deadlines as part of normal work flow
• Experienced in working with licensed branding and media and completing marketing-oriented goals in compliance with entity requirements
• Identified potential marketing opportunities to increase brand awareness.
• Identified interested and qualified customers to provide potential customers with additional information regarding product.
• Visited trade shows, stores and community organizations to demonstrate products or services and answer questions from potential customers.

• Working in partnership with purchasing, logistic, and marketing teams to provide next-day services and account maintenance at main warehouse and corporate office for Perry furniture and supply brands.
• Resolved concerns with products or services to help with retention and drive sales.
• Maintained accurate and current customer account data with manual forms processing and digital information updates.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

• Design and produce printed packaging material and websites for company brand
• Utilize Epilog Carbon Laser Cutter
• Operate high volume paper cutting machine
• Use hydraulic press and metal plate punch
• Various maintenance
• Create websites and media using Adobe Creative Cloud, drafting software, and cloud based media and server/domain control

Furloughed and company eventually closed due to impacts of COVID-19

• Front desk appointment scheduling, records management, insurance verification for ophthalmology clinic in Cedar Park, specializing in ocular surgery and research LASIK trials
• Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
• Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
• Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company.
• Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.

Temporary position

• Assisting HR team at Duolingo in screening and filtering technical candidates for software engineering roles
• Developed communication and marketing plan and leveraged talent acquisition tools, resources and campaigns to source and attract top talent.
• Evaluated resumes, interviewed and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.

(Contract fulfilled successfully, UpWork)

• Worked with CEO of company and associates to compile effective job board postings for open positions, filtering candidates based on strict guidelines and conducting phone interviews with chosen potential hires
• Ran pipelines for SEO, SEM/PPC, Director positions, PR, Copyright and Content, intern, and entry level through executive talent
• Verified applicant references and employment details.
• Developed recruiting strategies to identify qualified candidates and build network.
• Advanced to Senior Talent Recruiter in 2019.

• Front desk duties and administrative assistance for The Shidler Group property management/equity firm within corporate headquarters
• Completed clerical duties as needed for several executives within office
• Scheduled office meetings and client appointments for staff teams.
• Sorted and distributed office mail and recorded incoming shipments for corporate records.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
• Handled client correspondence and tracked records to foster office efficiency.

(Moved off island to PCS with family)

• Content writer for various clients with blog and commercial circular needs, focusing on advertisement and technical publication
• Ghostwriting, formal document creation, website blog addition.
• Customized brand message to reach and capture target audience interest and drive engagement.
• Wrote social media outreach posts on both informational and promotional topics.
• Created high-impact messaging for marketing media, contributing to increases in revenues and market share.

• Ran tasting tours and provided sales and wine information to visitors and club members
• Coordinate wine selection and manage inventory

Left job due to military PCS relocation.

Licensed tattoo artist and educator of bloodborne pathogens compliance protocol

• Store associate with food handling clearance - cash handling, managerial duties, open and closing key holder.
• Balanced and organized cash register by handling cash, counting change and storing coupons.
• Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
• Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
• Informed customers of current store promotions to encourage additional sales purchases.

• Dean's List Fall 2022