Naomi Gates
Denver,CO
Summary
Enterprise Sales Operations Specialist with approximately 5 years of experience supporting sales operations teams. Skilled in sales training, product and service comprehension, order processing, and team leadership. Proficient in Salesforce, MS Office Suite, JIRA, DocuSign, Confluence, Outlook, Ironclad, SharePoint, Autodesk PowerBi, and Autodesk Ordering Systems.
Overview
8
8
years of professional experience
Work History
Sales Operations Specialist
Autodesk
Denver, CO
04.2021 - Current
- Developed and delivered effective presentations to Executive team and Sales Managers
- Collaborated with Sales Managers to identify and address training needs
- Facilitated onboarding for new hires, reducing non-productivity periods
- Functioned as a key contact for issue resolution, developing training materials to address knowledge gaps
- Led cross-functional teams to achieve project objectives
- Collaborated with stakeholders to improve business systems, tools, and processes
- Contributed to defining system requirements and testing, collaborating with internal and external stakeholders.
Sales Operations Specialist
TransUnion
Greenwood Village, CO
01.2019 - 12.2020
- Managed process improvement projects, driving repeatable revenue growth
- Calculated progress against sales goals and communicated results to leadership
- Mediated between Sales teams and internal partners to drive efficiencies
- Managed Master agreements, ensuring compliance with legal processes
- Analyzed sales trends and performance to maximize revenue
- Prepared reports providing data insights on sales effectiveness, opportunity pipeline, and compliance.
Relationship Account Executive
TransUnion
12.2018 - 01.2019
- Built client relationships with 150 property management companies
- Managed accounts post-sale, collaborating to resolve issues
- Developed targeted client marketing campaigns
- Ranked in the top 10% for achieving revenue targets.
Assoc. Client Manager
Recondo Technology
06.2016 - 11.2018
- Analyzed and recommended process improvements for revenue cycle products
- Coordinated defect resolutions and documented system enhancements
- Conducted conference calls with nationwide clients to optimize their environments.
Education
Bachelor of Science - Healthcare Management Science
Southern New Hampshire University
01.2016
Skills
- Salesforce
- MS Excel
- MS PowerPoint
- MS Teams
- JIRA
- DocuSign CLM
- Confluence
- Wiki
- Outlook
- Autodesk PowerBi- Clear (Reporting System)
- Autodesk Ordering Systems (DR MOE, GUACMOE)
- Ironclad
- SharePoint
- Sales Presentations
- Business Relationship Management
- Presentation Skills
- Training Program Creation
- Project Coordination
Timeline
Sales Operations Specialist
Autodesk
04.2021 - Current
Sales Operations Specialist
TransUnion
01.2019 - 12.2020
Relationship Account Executive
TransUnion
12.2018 - 01.2019
Assoc. Client Manager
Recondo Technology
06.2016 - 11.2018
Bachelor of Science - Healthcare Management Science
Southern New Hampshire University
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