Naomi Henderson
Dallas,TX
Summary
Results-driven logistics professional prepared for demands of dynamic logistics environment. Extensive experience in streamlining transportation and warehouse operations to enhance overall efficiency. Focused on team collaboration and achieving results, known for adaptability and reliability in meeting changing needs.
Overview
12
12
years of professional experience
Work History
Logistics Coordinator
Estes Forwarding Worldwide,
01.2021 - Current
- Negotiate rates with carriers, achieving cost reductions and timely deliveries
- Coordinate logistics for high-volume shipments, improving efficiency and client satisfaction
- Resolve transportation issues swiftly, minimizing delays and maintaining service quality
- Monitor shipment tracking, ensuring accurate and up-to-date information for stakeholders
- Spearhead cutting-edge projects, driving technological advancements and fostering a culture of innovation within the team
- Tracked orders and notified customers of status or potential delays.
- Knowledge in Cargo-wise and SalesForce
Insurance Specialist II
Assurant Specialty Property,
04.2016 - 02.2017
- Implemented tracking systems, enhancing shipment visibility and customer satisfaction
- Enhanced customer satisfaction by addressing insurance-related inquiries and resolving issues promptly.
- Processed eligibility and benefits verification and authorization requests.
- Tracked pending authorizations to resolve discrepancies and avoid revenue loss.
Logistics Coordinator
ITS Conglobal
05.2013 - 05.2015
- Resolved logistical issues promptly, minimizing disruptions and ensuring smooth operations
- Coordinated daily logistics operations, improving efficiency and reducing transit times by 12%
- Implemented tracking systems, enhancing shipment accuracy and customer satisfaction
- Managed a team of 10, fostering collaboration and achieving a 15% increase in on-time deliveries
- Analyzed shipping data to optimize routes, resulting in significant cost savings
Education
Supply Chain Management -
Tarrant County College District
Fort Worth05.2008
Skills
- Supply Chain Management
- Problem Solving
- Project Management
- Data Analysis
Timeline
Logistics Coordinator
Estes Forwarding Worldwide,
01.2021 - Current
Insurance Specialist II
Assurant Specialty Property,
04.2016 - 02.2017
Logistics Coordinator
ITS Conglobal
05.2013 - 05.2015
Supply Chain Management -
Tarrant County College District
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