Naomi Isch
Bastrop,TX
Summary
Dynamic customer service professional with a strong background in hospitality and operations management. Recognized for leading teams effectively, delivering exceptional service, and managing high-volume transactions, contributing to overall operational success.
Overview
6
6
years of professional experience
Work History
Bartender / Key Manager
Texas Roadhouse
Bastrop, TX
05.2026 - Current
- Prepared and served beverages in a fast-paced environment, ensuring quality and consistency. while maintaining a clean, organized work area.
- Delivered friendly, efficient service in high-volume restaurant, enhancing guest satisfaction.
- Handle cash, credit-card transactions, and customer orders accurately.
- Assist with daily restaurant operations and support team members during busy shifts.
- Resolved guest concerns and unexpected issues, ensuring positive dining experiences.
- Cultivated professional, welcoming environment for guests and coworkers, fostering a positive atmosphere.
- Trusted with additional responsibilities as a Key Manager, demonstrating reliability, leadership, and strong judgment.
Hostess
Mavericks — Hyatt Regency Lost Pines
Cedar Creek, TX
01.2025 - 01.2026
- Greeted and welcomed guests, creating a positive first impression.
- Managed waitlists and coordinated seating efficiently.
- Assisted guests with inquiries and requests, enhancing their experience.
- Communicated with servers and other staff to maintain smooth front-of-house operations.
- Maintained organization and professionalism in a high-volume hospitality setting.
Cashier
Dinosaur Park
Cedar Creek, TX
01.2023 - 01.2024
- Processed cash and credit-card transactions accurately.
- Addressed multiple customer needs promptly to maintain service efficiency and satisfaction.
- Assisted visitors with inquiries, delivering friendly customer service to enhance their experience.
- Restocked merchandise and organized sales area to ensure a pleasant shopping environment.
Sales Associate / Warehouse Crew
Half Off Fireworks
Bee Cave, TX
01.2021 - 01.2023
- Managed inventory and organized merchandise to maintain optimal stock levels and enhance shopping experience.
- Processed customer purchases and handled payments, ensuring accurate transactions and positive customer experiences.
- Operated equipment in warehouse and retail environments while following safety procedures.
- Collaborated effectively with the team in fast-paced environment to achieve daily operational goals.
- Assisted with setup and maintained organized work areas.
Server
Sushi Warriors
Austin, TX
10.2025 - 05.2026
- Delivered prompt, friendly service to enhance guest satisfaction in high-volume restaurant.
- Processed customer orders, payments, and requests with accuracy to ensure seamless dining experience.
- Worked efficiently under pressure while maintaining positive customer interactions.
- Communicated effectively with kitchen and front-of-house staff.
- Kept work area clean and organized while balancing multiple tasks to support efficient service.
Education
High School Diploma -
Cedar Creek High School
Cedar Creek, TX05-2026
Dual Credit Program -
Austin Community College
Cedar Creek, TX01-2026
Skills
- Bartending
- Customer service
- Cash handling
- Issue resolution
- Problem-Solving
- Fast-paced work
- Team leadership
- Time Management
- Organization
- Adaptability
- Inventory & Stocking
- Communication
- Customer interaction
COMMUNITY SERVICE
- Bastrop County Emergency Food Pantry, Bastrop, TX, Sorted, packaged, and stocked food donations., Prepared food boxes for seniors through the Brown Bag program.
- Austin Animal Services / Austin Pets Alive!, Austin, TX, Walked dogs and provided cat socialization and enrichment., Assisted with off-site adoption events., Helped with cleaning and general shelter maintenance.
Extracurricular Activities
- National Honor Society
- Tutored students.
- Participated in food drives and campus events.
- Assisted with school and community activities.
Timeline
Bartender / Key Manager
Texas Roadhouse
05.2026 - Current
Server
Sushi Warriors
10.2025 - 05.2026
Hostess
Mavericks — Hyatt Regency Lost Pines
01.2025 - 01.2026
Cashier
Dinosaur Park
01.2023 - 01.2024
Sales Associate / Warehouse Crew
Half Off Fireworks
01.2021 - 01.2023
High School Diploma -
Cedar Creek High School
Dual Credit Program -
Austin Community College