Harold Romero
Indio,USA
Summary
To acquire a position within a food and beverage operation in an effort to put to use my skills and knowledge as part of a team.
Overview
1
1
year of post-secondary education
27
27
years of professional experience
Work History
Bar manager/LEAD bartender, BQT Bartender and Waiter
Desert Willow Golf Resort
Indio, USA
10.2011 - Current
- Delivered prompt, friendly, and attentive service to enhance guest experience.
- Cultivated relationships with guests, fostering loyalty and encouraging repeat visits.
- Maintain knowledge of the bar and drink recipes.
- Executed monthly inventory checks to ensure accurate stock levels and minimize waste.
- Opening duties, including stocking and preparation of garnishes and fresh squeezed juices.
- Coordinated employee work schedules to ensure adequate staffing levels.
- Provide on the job training to new employees.
- Supply Waiter with all the drink orders, Assist with payout at the end of shift.
Bartender and waiter
Indian Wells Golf Resort
Indian Wells, USA
02.2014 - 07.2019
- Provide guest with prompt, friendly and attentive service.
- Memorized menu items and drink offerings for customer inquiries.
- Supported team members by providing assistance and fostering a collaborative work environment.
- Assisted team members during busy shifts to ensure smooth service.
Waiter and Bartender
TONY ROMA'S Palm Desert
Palm Desert, USA
09.2004 - 02.2014
- Delivered exceptional service to guests to enhance their dining experience.
- Stocked and organized bar supplies to ensure readiness for drink preparation.
- Maintain well-stocked and clean the bar in order to make drinks for our guest and the restaurant.
Waiter, Bartender and Lead bartender
TGI FRIDAYS PALM DESERT
Palm Desert, USA
01.2000 - 02.2005
- Trained new bartenders and waiters to ensure consistent service standards.
- Assisted in training new bartenders and waiters to enhance service quality.
- Become a leader on a daily basis, help our team members and provide the most exceptional service to our guests.
- Assisted with monthly inventory management to ensure accurate stock levels.
- Engaged with customers to foster strong relationships and encourage repeat visits.
Education
COLLEGE OF THE DESERT
Palm Desert, CA 08.1999 - 01.2001
High school or equivalent -
PALM DESERT HIGH SCHOOL
Palm Desert, CASkills
- Bartending
- Mixologist
- Restaurant management
- Event Coordination
- Labor cost management
- Upselling
- Guest Services
- Leadership
- POINT OF SALE
- POS
- POS SYSTEMS
- Aloha POS
- Micros POS
- Waiter
- Restaurant Server
Additional Information - Software Knowledge
- Proficiently in JONÁS
- ALOHA
- IBS AND MICROS POS SYSTEMS
Timeline
Bartender and waiter
Indian Wells Golf Resort
02.2014 - 07.2019
Bar manager/LEAD bartender, BQT Bartender and Waiter
Desert Willow Golf Resort
10.2011 - Current
Waiter and Bartender
TONY ROMA'S Palm Desert
09.2004 - 02.2014
Waiter, Bartender and Lead bartender
TGI FRIDAYS PALM DESERT
01.2000 - 02.2005
COLLEGE OF THE DESERT
08.1999 - 01.2001
High school or equivalent -
PALM DESERT HIGH SCHOOL