Naomi Johnson
Phoenix,AZ
Summary
Driven professional with a proven track record at Pacific Union College, enhancing patron satisfaction and streamlining administrative processes. Expert in Microsoft Office and adept at customer relationship building, I excel in creating efficient, welcoming environments. Demonstrated ability to improve project efficiency and foster community through meticulous attention to detail and empathetic customer service.
Overview
4
4
years of professional experience
Work History
Circulation Desk Worker
Pacific Union College
09.2023 - Current
- Improved patron satisfaction by providing efficient and friendly circulation desk assistance.
- Assisted in maintaining an organized library collection through accurate shelving and inventory management practices.
- Contributed to a welcoming atmosphere by maintaining a clean and orderly workspace at the circulation desk area.
- Contributed to the library's overall mission by providing excellent customer service and support for all visitors, fostering a sense of community and belonging.
Housing Director Assistant
Pacific Union College
10.2022 - Current
- Monitored office workflow and administrative processes to keep operations running smoothly with a schedule checked daily.
- Utilized necessary software like SchoolDude to ensure necessary jobs were completed in a timely manner.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
Cashier
Carl's Jr
07.2020 - 10.2021
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Regularly opened and closed the store, completing all responsibilities required for each,
Education
Bachelor of Arts - Fine Art, Pre-Pharmacy
Pacific Union College
Angwin, CA06.2027
High School Diploma -
Arrowhead Christian Academy
Redlands, CA05.2022
Skills
- Attention to Detail
- Patience and Empathy
- Customer Relationship Building
- Problem-Solving
- Critical Thinking
- Microsoft Office
Timeline
Circulation Desk Worker
Pacific Union College
09.2023 - Current
Housing Director Assistant
Pacific Union College
10.2022 - Current
Cashier
Carl's Jr
07.2020 - 10.2021
Bachelor of Arts - Fine Art, Pre-Pharmacy
Pacific Union College
High School Diploma -
Arrowhead Christian Academy
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