Naomi Kettner

• Assisted in coordinating care across various specialties including PMR, neurology, spine, sleep, orthopedics, craniofacial, and complex pediatric care. Facilitated communication among healthcare teams to support patient needs. Provided support in managing patient referrals and appointments.
• Assisted with rooming patients and managing phone calls. Supported triaging efforts and provided customer service. Facilitated medication refills and contributed to overall patient care. Aided providers in delivering care across various specialties.
• Executed independent decision-making within defined scope of practice to address patient and family concerns.

Administered comprehensive patient care in an acute urgent care environment.

• Provide superior customer service to each individual client
• Develop a strong independent and collaborative work ethic

• Oversaw patient care in urgent care and medical surgical departments.
• Managed comprehensive acute care services in a rural hospital environment.
• Achieved certification in CPR, PALS, and ACLS to enhance emergency response capabilities.
• Delivered direct patient care by monitoring vital signs and administering medications.

• Caring for an ALS patient including tracheostomy cares in a homecare setting

• Deliver high-quality customer service
• Integrate time management and organization

Facilitated daily living activities for senior residents, enhancing their quality of life.

• Measure and record vital signs, intake and output
• Assist patients with activities of daily living

• Created a enjoyable, entertaining environment for clients
• Developed strong communication skills through daily client interaction

• Established a family-friendly atmosphere for clients
• Served clients while incorporating customer service and time management

• CPR and First Aid training achieved
• Coached children of all ages in developing strong swimming skills
• Developed strong colleague relationships to offer a reliable lifeguard team to members of the community