Naomi Koch
Valley City
Summary
Methodical director with several years of comprehensive experience overseeing daily operations of company or organization. Hardworking and versatile professional well-versed in executing business strategies, preparing and implementing business plans and overseeing financial performance. Thorough knowledge of market changes and trends paired with strong grasp of corporate finance and performance measures.
Strategic Director known for high productivity and efficient task completion. Specialize in operational strategy, team leadership, and financial oversight. Excel in communication, problem-solving, and adaptability, ensuring effective team collaboration and project success.
Overview
9
9
years of professional experience
Work History
Violence Prevention Director
St. Alexius Health
Bismarck
2021.09 - Current
- Managed budgeting and financial planning processes for the organization.
- Developed and implemented strategic plans to ensure organizational goals were met.
- Served as a public spokesperson at industry events or conferences.
- Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
- Led cross-functional teams in the development of innovative solutions to complex problems.
- Ensured compliance with all relevant regulations, policies and procedures.
- Developed policies and procedures to ensure compliance with corporate standards.
- Facilitated collaboration between teams by encouraging open communication channels.
- Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
- Facilitated professional development programs to build a high-performing team.
Director of Case Management
CHI Mercy Hospital
Valley City
2016.03 - 2021.08
- Conducted regular meetings with the case management and discharge planning team to review current cases and discuss best practices.
- Coordinated with community health resources to ensure optimal patient care outcomes.
- Evaluated effectiveness of existing programs and services offered by the facility through data analysis.
- Reviewed referrals from physicians or other sources for appropriateness of admission criteria.
- Created reports outlining performance metrics such as length of stay, readmission rates, cost savings initiatives.
- Collaborated with healthcare providers to develop individualized treatment plans for patients.
- Investigated complaints from patients or families related to case management services provided.
- Participated in committees focused on improving overall quality of care while controlling costs.
- Implemented strategies to improve communication between medical staff, social workers, discharge planners.
- Facilitated interdisciplinary team meetings regarding complex cases requiring additional support or guidance.
- Analyzed utilization trends within the facility in order to identify areas for improvement.
- Identified, assessed, and managed high-risk cases in need of intensive care coordination.
- Coordinated with multidisciplinary teams to ensure quality patient care.
- Negotiated contracts with insurance companies for authorization of services.
- Maintained a comprehensive database of patient records for use in tracking progress and evaluating results.
- Developed and implemented case management policies and procedures.
Education
Master of Science - Early Childhood Special Education
Minot State University
Minot, ND2023-12
Bachelor of Science in Social Work -
University of North Dakota
Grand Forks, ND2018-05
Bachelor of Arts - Psychology
Valley City State University
Valley City, ND2004-12
Skills
- Strategic planning
- Financial management
- Project management
- Regulatory compliance
- Collaboration with complex systems
- Public speaking
- Team leadership
- Financial reporting
- Partnerships and alliances
- Fundraising events
- Relationship building
Timeline
Violence Prevention Director
St. Alexius Health
2021.09 - Current
Director of Case Management
CHI Mercy Hospital
2016.03 - 2021.08
Master of Science - Early Childhood Special Education
Minot State University
Bachelor of Science in Social Work -
University of North Dakota
Bachelor of Arts - Psychology
Valley City State University