Naomi Lomeli
Flushing,NY
Summary
Responsible Server adaptable to fast-paced, changing restaurant environments with discerning customers and high standards.
Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities. Service-focused food service worker dependable in working shifts and helping others. Skilled in setup, cleaning and breakdown of different spaces. Good with support tasks and direct customer work. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs.
Overview
3
3
years of professional experience
Work History
Server Assistant
Collette
Manhattan, NY
03.2024 - Current
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Server
Casa Cruz
Manhattan
12.2022 - Current
- Menu knowledge
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers
- Provided exceptional service to high volume of daily customers
- Complied with health and safety rules, regulations and procedures to maintain safe environment
- Effectively multitasked within fast-paced environment
- Worked in close collaboration with team members to ensure customers received high-quality service
- Operated POS terminals to input orders, split bills and calculate totals
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems
- Promoted desserts, appetizers and specialty drinks to optimize sales
- Presented menus to patrons to answer questions about offered items and make suitable recommendations
Server
Casa Cipriani
Manhattan
08.2022 - 12.2022
- Provided excellent customer service to ensure satisfaction
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods
- Responded efficiently to guest inquiries and complaints in a professional manner
- Handled money transactions accurately while following company procedures for handling cash payments
Server Assitant
La Golue
Manhattan
05.2022 - 10.2022
- Carried food orders to specific restaurant tables and served guests
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers
- Set up tables and chairs for parties and large groups
- Maintained clean and orderly appearance throughout kitchen and dining area
- Supported serving staff in delivering accurate and well-presented food orders
- Resolved guest complaints to maintain complete customer satisfaction
Server
Del Friscoʼs Restaurant Group Inc
Manhattan
10.2021 - 04.2022
- Provided exceptional service to high volume of daily customers
- Operated POS terminals to input orders, split bills and calculate totals
- Displayed enthusiasm and knowledge about restaurant's menu and products
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers
- Promoted desserts, appetizers and specialty drinks to optimize sales
- Presented menus to patrons to answer questions about offered items and make suitable recommendations
Education
High school -
Instituto Iberia
Mexico07.2021
Skills
- Cleanliness standards
- Hospitality service expertise
- Sales expertise
- High-volume dining
- Table setting knowledge
- Effective customer upselling
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Server Assistant
Collette
03.2024 - Current
Server
Casa Cruz
12.2022 - Current
Server
Casa Cipriani
08.2022 - 12.2022
Server Assitant
La Golue
05.2022 - 10.2022
Server
Del Friscoʼs Restaurant Group Inc
10.2021 - 04.2022
High school -
Instituto Iberia