Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Naomi Lopez

Collinsville,OK

Summary

I am eager to learn about any new tasks that are presented to me on the job. I am known for creative solutions by my mentors and classmates. Along with my humor, easy compatibility, and cooperation with others!

I take pride in being fluent in Spanish and have been recognized for my ability to communicate with those who are hearing impaired.

Overview

3
3
years of professional experience

Work History

Merchandising Service Team

Lowes
Owasso, Oklahoma
03.2025 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Recognized by management for providing exceptional customer service.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Team Lead

Panera Bread
Owasso, Oklahoma
10.2022 - 10.2025
  • Led the team in daily operations and task assignments before departing.
  • Coordinated communication between departments is essential to enhance workflow in the drive-through, in coordination with managers in different areas.
  • Trained new team members on company procedures and tools on food safety.
  • Facilitated problem-solving discussions to address operational challenges with customers.
  • Recognized by managers to solve problems without managers to the best of one's ability to keep a flow.
  • Organized schedules to optimize staff productivity and coverage.
  • Assisted in inventory management and stock replenishment processes.

Cashier

Kohls
Owasso, Oklahoma
10.2024 - 02.2025
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Processed customer transactions efficiently and accurately at retail location.
  • Managed cash register and balanced cash drawer at shift end.
  • Maintained cleanliness of work area and ensured compliance with health standards.
  • Handled returns and exchanges according to store policies and procedures.
  • Performed other duties as assigned by management.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Education

High School Diploma -

Owasso High School
Owasso, OK
05-2025

Associate of Science - Aerospace Engineering

University of Oklahoma
Norman, OK

Skills

  • Fluent in Spanish
  • Problem solving
  • Organizational skills
  • Analytical thinking
  • Troubleshooting
  • Technical communication

Languages

Spanish
Professional

Affiliations

  • Active member of the Botany Club at OU.
  • Enjoy Hiking and all around travel.
  • Whenever I have time I volunteer, at soup kitchens, food pantries.

Timeline

Merchandising Service Team

Lowes
03.2025 - Current

Cashier

Kohls
10.2024 - 02.2025

Team Lead

Panera Bread
10.2022 - 10.2025

High School Diploma -

Owasso High School

Associate of Science - Aerospace Engineering

University of Oklahoma

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