Kenneth Rojas
Miami
Summary
I am a results-driven professional that has worked for Lowe's for 12 years. I strive to drive sales and ensure the store is running as effective as possible. I aim to leverage my skills with my experience to fulfill the position of MSM at Lowe's. I have excellent communication skills, time management experience, and can manage a large team to execute with high level of standards.
Overview
19
19
years of professional experience
Work History
Merchandising Service Associate
Lowe's
01.2021 - Current
- Expert in executing RESETs with high attention to detail.
- Service captain for team. Fully understands how to thoroughly execute service to a high degree and able to train and coach existing and new associates.
- Safety Captain for team, discussing Safety topics on a weekly basis, and understands the importance of safety.
- Highly efficient in Pricing. Understands how to properly place pricing, and able to work all aspects such as Daily Price Change and Price Mismatch.
- Has participated in various Community Service projects with Lowe's to give back to the community.
- Travels to other stores as MSA and mentor to help achieve Merchandising goals of the district.
- Communicates with management to help improve store appearance and merchandising standards to a high level in order to drive sales.
- Effectively runs entire MST team in absence of MSM. Makes sure Service Goal numbers are met, Daily Pricing is completed, and RESETs are completed on time.
Customer Service Associate
Lowe’s
02.2013 - 01.2021
- Paint Department
- Stocking
- Merchandising
Cashier/Stock
Latino’s Liquor Store
01.2009 - 01.2013
Sales Associate
Macy’s Inc.
01.2006 - 01.2009
Education
Florida Institute of Technology - Information Systems Major
Florida Institute of Technology
03.2025
Miami International University of Art & Design - Graphic Design Major
Miami International University of Art & Design – The Art Institutes
Miami, FL01.2007
High School Diploma -
Felix Varela Senior High
Miami, FL01.2004
Skills
- Fluent in English
- Fluent in Spanish
- Type 75 WPM
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Kronos
- Adobe Photoshop
- Adobe Illustrator
- Illustration/Painting
- Strong Customer Service Skills
- Problem Solving
- Time Management
Timeline
Merchandising Service Associate
Lowe's
01.2021 - Current
Customer Service Associate
Lowe’s
02.2013 - 01.2021
Cashier/Stock
Latino’s Liquor Store
01.2009 - 01.2013
Sales Associate
Macy’s Inc.
01.2006 - 01.2009
Florida Institute of Technology - Information Systems Major
Florida Institute of Technology
Miami International University of Art & Design - Graphic Design Major
Miami International University of Art & Design – The Art Institutes
High School Diploma -
Felix Varela Senior High
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