Naomi Lopez
San Antonio
Summary
Dedicated professional with strong customer service and team collaboration skills. Proven ability to maintain high standards in fast-paced environments while ensuring customer satisfaction.
Overview
5
5
years of professional experience
Work History
Team Member
Whataburger Restaurant Unit 794
San Antonio
01.2021 - Current
- Prepared food items according to Whataburger recipes and quality standards, ensuring consistency in taste and presentation.
- Provided exceptional customer service in fast-paced restaurant environment, enhancing customer experience and loyalty.
- Maintained clean and organized workstations and dining areas.
- Operated kitchen equipment and tools with a focus on safety and efficiency.
- Assisted in training new employees on food preparation techniques and safety protocols.
- Handled cash register transactions accurately, contributing to smooth operations and maintaining customer satisfaction.
Receptionist
Methodist Healthcare
San Antonio
04.2022 - 10.2025
- Greeted visitors warmly and provided them with assistance to enhance their experience at the front desk.
- Delivered excellent customer service while interacting with internal and external customers to foster positive relationships.
- Managed phone calls, directing inquiries to appropriate staff to ensure timely responses.
- Scheduled appointments using office management software efficiently.
- Scheduled and confirmed appointments.
- Maintained filing system, organizing documents for easy access and retrieval.
- Utilized electronic health record systems to update patient information consistently.
- Verified insurance coverage for appointments and collected co-payments.
- Entered insurance, demographics and health history into patient database.
Education
Associate of Applied Science - Nursing
Palo Alto College
San Antonio, TX05-2027
Skills
- Patient care
- Medical record management
- Appointment scheduling
- Safety protocols
- Team collaboration
- Conflict resolution
Timeline
Receptionist
Methodist Healthcare
04.2022 - 10.2025
Team Member
Whataburger Restaurant Unit 794
01.2021 - Current
Associate of Applied Science - Nursing
Palo Alto College