Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Naomi Lorenzen

Pipestone,MN

Summary

Dynamic Operations Manager with a proven track record at Sevyn Miles Construction, excelling in problem-solving and team leadership. Spearheaded process improvements that enhanced efficiency and customer satisfaction, while effectively managing budgets and resources. Skilled in operational software, I consistently delivered projects on-time and within financial constraints, driving organizational success.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Operations Manager, Project Managment Office

Sevyn Miles Construction
06.2024 - Current
  • Assisted in coordinating daily operations and workflow management.
  • Supported implementation of process improvements to enhance efficiency.
  • Gained proficiency in operational software for task tracking and reporting.
  • Contributed to team meetings by providing input on operational challenges.
  • Learned safety protocols and compliance requirements for operational tasks.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Reduced turnaround time for project completion through effective resource allocation and team management.

Operations Manager/Project Manager

Five Star Communications
01.2023 - 06.2024
  • Managed daily operations to ensure efficient workflow and productivity
  • Implemented process improvements to enhance service delivery and operational efficiency
  • Coordinated team activities to align with organizational goals and objectives
  • Analyzed operational data to identify trends and optimize resource allocation

Program Support Manager

Mears Group Inc
09.2021 - 01.2023
  • Coordinated program logistics and schedules to ensure timely execution of initiatives.
  • Developed training materials and sessions to enhance team performance and knowledge retention.
  • Monitored project progress, identifying potential issues and implementing corrective actions promptly.
  • Collaborated with cross-functional teams to streamline processes and improve operational efficiency.

Education

Associate of Science - Administrative Assistant

Minnesota West
Pipestone, MN
05-2014

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service

Accomplishments

  • Reduced operational expenses by 20% by streamlining branch operations.
  • Reduced lost workdays and recordable incidents to by implementing a safety awareness program.
  • Earned the “Top Performing” Award in 2022 for Club producing the most revenue.
  • Used Microsoft Excel to develop production tracking spreadsheets.

Certification

  • Licensed R2 Excavating - Arizona

Timeline

Operations Manager, Project Managment Office

Sevyn Miles Construction
06.2024 - Current

Operations Manager/Project Manager

Five Star Communications
01.2023 - 06.2024

Program Support Manager

Mears Group Inc
09.2021 - 01.2023

Associate of Science - Administrative Assistant

Minnesota West

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Naomi Lorenzen