Naomi Milligan
Minneapolis,MN
Summary
Licensed esthetician trained at Aveda, possessing a deep understanding of diverse skin types and conditions. Adept at crafting personalized treatment plans tailored to individual client needs. Known for a welcoming demeanor and exceptional interpersonal skills, consistently fostering strong client relationships. Proven sales acumen demonstrated through a successful track record of upselling complementary face and body care products, enhancing overall client satisfaction and loyalty. Committed to delivering high-quality skincare services while staying updated on industry trends and innovations.
Overview
10
10
years of professional experience
Work History
Client Support Specialist
Michael P Mullen CPA
04.2024 - Current
- Facilitated client communication as primary point of contact, ensuring satisfaction and timely delivery of audit results.
- Partner with auditors to efficiently collect, organize, and deliver required information for audits and reviews
- Support audit operations by maintaining organization, accuracy, and adherence to deadlines
- Hold certifications in CMS and Microsoft Excel
- Coordinate audit timelines and follow up on outstanding items to support on-time completion
- Gather, review, and organize documentation to ensure accuracy and readiness for audits and reviews
- Maintain detailed records of client interactions, audit statuses, and completed deliverables
Target Team Member
Target
04.2018 - 11.2022
- Collaborated with management and peers to meet strategic daily goals and objectives.
- Developed positive customer relationships through friendly greeting and excellent service.
- Trained new team members using company provided training materials and protocols.
- Addressed direct customer needs both in store and over the phone.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Trained and rotated through different departments based on team needs.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Used product knowledge to suggest items to match guest needs.
- Responsible for new merchandise visual display and accurate pricing.
Panera Bread Associate
Panera Bread
09.2017 - 03.2018
- Maintained clean, safe working area in compliance with company policies.
- Provided customer and food service to approximately 300 guests per week.
- Answered guest questions regarding ingredients, preparation methods and allergens.
- Effectively multitasked within fast-paced environment.
- Worked in close collaboration with team members and management to ensure guests received high-quality service.
Retail Sales Associate
The General Store
09.2016 - 01.2017
- Helped customers by answering questions and locating merchandise.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Initiated friendly conversation with customers to determine level of assistance required.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
Education
Licensed - Esthetician
Aveda Institute
Minneapolis, MN05-2025
High School Diploma -
Minnetonka Senior High School
Minnetonka, MN06-2018
Skills
- Point of sale (POS)
- Perform personalized skin analyses and tailor treatments to individual skin types and concerns
- Provide professional waxing and hair removal services with a focus on comfort and hygiene
- Apply makeup for various occasions, enhancing natural features based on client preferences
- Certified in eyelash extensions, including safe application and maintenance
- Deliver exceptional client experiences, ensuring each client leaves feeling more confident and refreshed than when they arrived
- Educate clients on skincare routines and aftercare to support long-term results
- Maintain strict sanitation standards and strong attention to detail in all services
Timeline
Client Support Specialist
Michael P Mullen CPA
04.2024 - Current
Target Team Member
Target
04.2018 - 11.2022
Panera Bread Associate
Panera Bread
09.2017 - 03.2018
Retail Sales Associate
The General Store
09.2016 - 01.2017
High School Diploma -
Minnetonka Senior High School
Licensed - Esthetician
Aveda Institute