Summary
Overview
Work History
Education
Skills
Timeline
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Naomi Nampi

Hemet,CA

Summary

Passionate, detail-oriented team player with strong organizational skills and willingness to learn new concepts. Ability to handle multiple projects simultaneously with a high degree of accuracy and maintain a positive attitude.

Overview

3
3
years of professional experience

Work History

Server

Silverlake Ramen
01.2024 - Current
  • Assisted in training new servers, sharing best practices for excellent customer service.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Promoted daily specials strategically, driving additional revenue through targeted recommendations based on guest preferences.
  • Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
  • Increased sales significantly by upselling higher-end products to customers.

Server

Golden Triangle Thai Cuisine
02.2022 - Current
  • Supported needs of wait staff who attended to specific needs of countless customers daily for a family-owned restaurant with social relevancy and intentionality.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

SI Leader

MT. San Jacinto College
07.2021 - 12.2021
  • Developed and implemented classroom routines to address varying student needs.
  • Managed administrative tasks related to documentation, reporting, meeting attendance.
  • Designed detailed learning plans for struggling students based on test, homework and assignment records.
  • Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.

Education

Associate of Science - Business Administration

Mt. San Jacinto College
Menifee, CA
05.2024

Skills

  • Creativity

  • Exceptional customer service

  • Workflow Coordination

  • Staff Training

  • Team Player

  • Problem solving

  • Sales Techniques

Timeline

Server

Silverlake Ramen
01.2024 - Current

Server

Golden Triangle Thai Cuisine
02.2022 - Current

SI Leader

MT. San Jacinto College
07.2021 - 12.2021

Associate of Science - Business Administration

Mt. San Jacinto College

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Naomi Nampi